Critical Facilities Maintenance Coordinator

NTT Global Data Centers; Slough; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading data center provider is seeking a Critical Facilities Maintenance Coordinator to manage maintenance and repair scheduling for its facilities. This hybrid role requires excellent communication skills, problem-solving abilities, and experience in a fast-paced environment. Candidates will oversee preventative maintenance activities, assist in the vendor selection process, and maintain organization of maintenance documentation. Successful applicants will thrive in a process-driven team and exhibit strong attention to detail.

Qualifications

• Excellent written and oral communication skills.
• Ability to analyze and solve problems effectively.
• Experience in a process-driven team environment.
• Comfortable working in a fast-paced setting.

Responsibilities

• Coordinate Preventative Maintenance activities and ensure timely documentation.
• Assist with bid processes and vendor evaluations.
• Implement work plans for major tasks while following best practices.
• Maintain CMMS data and ensure audit readiness.

Skills

Communication skills

Problem-solving

Attention to detail

MS Office Suite

Multi-tasking

Job description

The Critical Facilities Maintenance Coordinator will support the Global Technical Operations (GTO) and Critical Facilities Operations (CFOps) teams by leading efforts in coordinating, managing, implementing, and updating critical asset and maintenance/repair scheduling and information to ensure the successful 24X7 operation of each site, as directed by the Team Lead, Maintenance Coordinators.

This is a hybrid role based at our Data Center in Slough, with some flexibility to work remotely from.

What will you do

• Coordinates with CFOps and Facility Managers to ensure that required Preventative Maintenance activities are scheduled and performed in a timely manner and are properly documented
• Assists with bid processes by verifying equipment lists and required maintenance for bid levelling and contract comparison between vendors. Provides input in evaluating vendor satisfaction and performance, while managing the sites maintenance and repair budget
• Creates timelines, prioritizes and implements work plans to ensure major tasks are completed in accordance with best practice
• Follows the Maintenance Notification Procedure for the initial notifications and any necessary changes to customers
• Creates and distributes reports on preventive maintenance completion, deferral, and corrective work order metrics as requested
• Ensures that all preventative and corrective maintenance documentation is organized within the document management system to ensure each site is “audit ready” at all times
• Maintains CMMS data, to include, but not limited to: complete list of company assets, accurate asset data, preventive maintenance plans, task lists, work orders and other modules
• Assists with purchase status tracking in the Purchase Requisition process
• Training and supporting CFOPS and new starters on new or existing systems as dictated by your line manager
• Attends regular Team, Vendor and Cross Departmental meetings

What are we looking for

• Excellent communication skills, both written and oral
• Ability to logically analyze and solve problems with an excellent attention to detail
• Ability to operate in and promote a rigorous process-driven team environment
• Ability to work efficiently with MS Office Suite (Word, Excel, PowerPoint, Project, Outlook)
• Ability to effectively multi-task multiple projects
• Must be comfortable working in a fast-paced environment with shifting priorities and multiple deliverables
• Ability to learn quickly and address issues as they arise during normal working hours
• Occasional travel to other facility locations may be required as and when requested
• Ability to monitor and stay within approved maintenance and repair Budgets as dictated by the business
• Ability to coordinate and supervise vendors/contractors performing work in the facilities and conduct regular vendor performance management reviews

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.