Crisis Support Worker - Mental Health (One-on-One Care)

First Option Healthcare; Norwich; On-site; GBP 28,654,000 - 40,116,000; Full time

Benefits offered by this job

Weekly payments

Referral fee bonus

Up to 3 months rolling rota

Job summary

First Option Healthcare is seeking compassionate Crisis Support Workers to provide in-person crisis assistance across homes, schools, hospitals, and community settings in the Norwich area.

Applicants should have at least 6 months of experience with adults or adolescents and knowledge of managing Eating Disorders, Learning Disabilities, Mental Health, CSE, and substance misuse. The role offers weekly payments and a referral bonus, with up to 3 months rolling rota.

Qualifications

• Minimum 6 months experience working with adults or adolescents.
• Experience with Eating Disorders, Learning Disabilities, Mental Health, CSE, and Substance misuse is preferred.

Responsibilities

• Respond to psychological or emotional crisis in adults and adolescents using de-escalation techniques.
• Provide in-person crisis support in homes, schools, hospitals, or community settings.
• Establish rapport and assess risk to stabilise crisis and ensure safety.
• Collaborate with clinical leads and multidisciplinary teams with timely documentation and escalation.
• Work with schools, young offender services, and psychotherapy professionals.

Skills

Compassionate care

Crisis intervention

De-escalation

Team collaboration

Documentation

Job description

First Option Healthcare is seeking compassionate Crisis Support Workers to provide in-person crisis assistance across homes, schools, hospitals, and community settings in the Norwich area.

Applicants should have at least 6 months of experience with adults or adolescents and knowledge of managing Eating Disorders, Learning Disabilities, Mental Health, CSE, and substance misuse. The role offers weekly payments and a referral bonus, with up to 3 months rolling rota.