Crisis & Resilience Fund Assessor

Adecco; Kingswood; Presencial; GBP 17.000 - 24.000; Jornada completa

Descripción de la vacante

Adecco are pleased to be recruiting for a Crisis and Resilience Fund Assessment Officer working within the South Gloucestershire Council. The role processes discretionary financial support applications, ensuring fair and policy-aligned decisions with a clear audit trail.

You will also provide reception cover in the One Stop Shop as needed, handling inquiries, managing records, and supporting efficient service delivery in a busy council environment.

Formación

• Experience in administrative, assessment, or customer service environments.
• Ability to analyse information and make evidence-based decisions.
• Strong organisational skills and attention to detail.
• Good written and verbal communication skills.

Responsabilidades

• Process incoming CRF applications and supporting evidence.
• Attach documents to customer records.
• Assess eligibility against fund criteria and provide decisions.
• Maintain detailed case notes and audit trails.
• Provide reception cover in the One Stop Shop when required.
• Ensure timely processing within service standards.

Conocimientos

Administrative experience

Assessment experience

Customer service

Communication skills

Herramientas

Microsoft Office

Descripción del empleo

Adecco are pleased to be recruiting for a Crisis and Resilience Fund Assessment Officer working within the South Gloucestershire Council. The role processes discretionary financial support applications, ensuring fair and policy-aligned decisions with a clear audit trail.

You will also provide reception cover in the One Stop Shop as needed, handling inquiries, managing records, and supporting efficient service delivery in a busy council environment.