Crime Analyst

Manchester Arndale; Corby Glen; On-site; GBP 32,000 - 46,000; Full time

Job summary

OCS UK & Ireland is recruiting a Crime Analyst for Morrisons Crime Hub. You will collate investigations into prolific offenders and support police with ongoing inquiries, while maintaining strong relationships with clients and colleagues across regions.

Role requires SIA CCTV Licence, excellent communication, and ability to manage workloads in a fast-paced environment. Mon-Fri 09:00-18:00 with a focus on loss prevention and safety across client sites.

Qualifications

• SIA CCTV Licence required.
• Excellent customer service and client engagement.
• Strong organisational skills and ability to work independently.
• Experience with investigative work and policing procedures.

Responsibilities

• Build investigations into prolific offenders and organised crime groups.
• Support client loss prevention teams with incidents and evidence.
• Review CCTV and provide intelligence to officers, managers and clients.
• Promote safe working practices and maintain site security.
• Collaborate with control room and national colleagues on investigations.

Skills

Customer service

Organisational skills

Communication

Investigative work

Data management

Problem solving

Tools

Excel

Outlook

Word

CCTV platforms

Auror

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

DAYS OF WORKING -Monday - Friday 09:00 - 18:00

Morrisons Crime Hub is an award winning department looking for people to join our growing team. Crime Analysts are responsible for collating and building investigations into prolific repeat offenders and organised criminal gangs targeting our clients sites. Crime Analysts are required to support the police with ongoing investigations and work in partnership with our client on loss prevention matters. The successful candidate will hold and maintain positive customer and supplier relationships, drive business growth, and strongly collaborate with national colleagues, central functions and the senior leadership team to deliver a positive, proactive and progressive environment.

Roles and Responsibilities

• Build investigations into prolific offenders and organised crime groups targeting client sites.
• Assist client LP teams with incidents, concerns, and evidence.
• Support internal investigations when required.
• Provide intelligence and data to Crime Prevention Officers, Store Detectives, Regional Managers, and clients.
• Disseminate intelligence bulletins to frontline officers (deter‑not‑‑detain).
• Review, download and manage CCTV for all investigations.
• Supply police with intelligence, CCTV, and evidence.
• Assist stores with improving security measures.
• Work with client leads on ANPR, facial recognition and other crime‑prevention projects.
• Work jointly with the Control Room team when required.
• Promote safe working practices, maintain workspace cleanliness, ensure building security and visitor management.
• Create a professional working environment and complete tasks efficiently, following procedures and legislation.
• Implement action plans, monitor KPIs, and ensure improvements are sustained.
• Keep teams updated on operational changes and ensure adoption across sites.

Experience and Candidate Requirements

• SIA CCTV Licence - Essential
• Demonstrates excellent customer service and client engagement.
• Strong organisational skills and ability to manage workload independently.

• Accurate documentation and data management.
• Ability to prioritise and manage tasks effectively.
• Strong communication and people skills.
• Proficient in Excel, Outlook and Word.
• Understanding of disciplinaries, performance reviews, attendance, RTW and appraisals.
• Strong understanding of policing and crime‑related procedures.
• Proven background in investigative work.
• Ability to use new systems, CCTV platforms and intelligence tools (e.g., Auror).
• Can‑do attitude and ability to work in a fast‑paced, evolving environment.
• Strong problem‑solving and operational thinking.
• Understanding of risk assessments and safe working practices.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.