Crew Member

Urban Fresh Burgers & Fries; Barnsley; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Learn to Earn

Employee discount across sites

Free meals on shift

Flexible work schedules

Career development opportunities

Job summary

Urban Fresh Burgers & Fries in Barnsley is hiring Burger Masters to serve high-quality burgers with a smile and to help maintain cleanliness and speed of service. The role emphasises teamwork, positive energy, and a willingness to learn and grow within a fast-paced, expanding company.

We offer thorough on-site training, opportunities to increase hourly rate through our Learn to Earn scheme, and generous employee discounts across sites, plus free meals on shift.

Qualifications

• Previous hospitality experience preferred but not required.
• Strong customer service mindset and teamwork.
• Willingness to learn and develop in role.

Responsibilities

• Serve high-quality burgers and fries with a friendly, upbeat attitude.
• Maintain cleanliness and food safety standards across the workspace.
• Collaborate with team to provide excellent guest experience and efficient service.

Job description

ABOUT US

Welcome to URBAN - the Home of Great Burgers & Fries™! Established in 2017 in Yorkshire, we are now undergoing huge growth and expansion.

We're notjust about creating personalised, mouthwatering masterpieces that leave our customers craving more. At URBAN, you'll be part of a tight-knit crew, crafting quality burgers with fresh ingredients and serving them with a smile. But it's not just about the here and now – we're all about growth too. Whether you're dreaming of climbing the ladder or want to learn new skills, we've got opportunities for you to shine in a fun and supportive environment.

Our respectful and inclusive culture is at the heart of who we are. We believe in celebrating everyone's unique flavour and making sure everyone feels valued. All of our Burger Masters™ are committed to being open-minded and accepting of every individual, so if you share those values, you'll fit right in.

ABOUT THE ROLE

Your main focus is to serve the best quality burgers and fries to our customers, and to do it with a big smile! URBAN is known for amazing food, amazing customer service and amazing cleanliness, and your role is to work with your team to achieve these three goals every day.

Our company culture is all about teamwork - we help each other out, we aren't afraid to roll our sleeves up, and we work smart as a team to ensure a seamless, stress-free service every day.

As one of our Burger Masters, we would expect you to be:

• An example in areas of maturity, professionalism and integrity
• Hard-working and fast-paced
• Reliable and a strong team player
• Friendly and able to build both team and customer rapport
• Able to remain calm under pressure
• Full of passion and enthusiasm for exceeding guest satisfaction through food and service excellence
• Organised, logical and able to multitask efficiently

And, most importantly, you need to be able to have fun whilst you are working! We spend a lot of time at work, so positive energy and a smiling face are really important to us. It makes the days more enjoyable and keeps the team's energy high!

TRAINING

We provide thorough on-site training given to you by experienced members of our team. As you progress through your development, you can also increase your hourly rate with our new Learn to Earn scheme, which rewards ambition and dedication to self-development.

Previous experience in hospitality and kitchens is preferred, but it isn't a deal-breaker. We're here to show you the ropes.

BENEFITS

Working at URBAN is an opportunity to be a key part of a quick-growing, hands-on company. We offer several great benefits, including:

• Learn to Earn- Increase your hourly wage through development and training!
• The opportunity to have your thoughts heard and valued – being a key player in the company’s growth and development
• Generous employee discount across all Urban Fresh Burgers & Fries sites
• Free meals on shift
• Flexible work schedules
• Huge opportunities for career development and progression