Crew Dispatcher

Flexjet; Farnborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Senior Crew Dispatcher to join their dynamic team in Farnborough. This role involves managing crew assignments, ensuring compliance with EASA regulations, and coordinating logistics for crew travel. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional attention to detail and the ability to make decisions under pressure. Join a company that prides itself on exceptional customer service and safety culture, and be part of a team that is integral to delivering unmatched service in the aviation sector. If you're ready to take your career to new heights, this opportunity is for you!

Qualifications

• Experience in the aviation industry is desirable.
• Proficiency with Microsoft Office Suite Applications is required.

Responsibilities

• Manage crew assignments and ensure compliance with flight time limitations.
• Coordinate crew travel and assess demand for upcoming flights.

Skills

Attention to detail

Decision making

Teamwork

Ability to work under pressure

Education

Experience in the aviation industry

Proficiency with Microsoft Office Suite

Tools

Microsoft Office Suite

Standard office equipment

Job description

Flexjet Farnborough, England, United Kingdom

Crew Dispatcher

Flexjet Operations Ltd, is one of Europe’s leading private jet companies and is part of Directional Aviation’s OneSky portfolio of companies. Flexjet Operations Ltd was created to provide first class performance, with a fleet of brand new, cutting edge technology aircraft, so that our customers can arrive at their destination in style and comfort. We pride ourselves on providing the highest customer service with an exceptional safety culture.

We are expanding rapidly and offering exciting opportunities for like-minded people to join our team of aviation professionals, all of whom are integral to providing our impeccable style and unmatched service.

Reporting to the Crew Dispatch Manager, the Senior Crew Dispatcher works closely with crew members to ensure a successful execution of the daily flight schedule. Primary responsibilities include the duty day management to ensure compliance with OM A Chapter 7 EASA Flight Time Limitations Scheme, Crew communication, air-and-ground crew logistics procurement.

Duties & Responsibilities

• Assign crew members to aircraft to maximise trip coverage.
• Ensure that all crew member duty times operate in accordance with OM A Chapter 7, EASA Flight Time Limitations Scheme.
• Ensure that crew rosters are scheduled across our two AOC’s.
• Arrange all crew travel while on duty and positioning to an aircraft, traveling home from aircraft, and all transitions between aircraft.
• Assess demand for upcoming day and provides recommendations for crew duty times based on geographic factors, cabin type, and departure time demand.
• Coordinate with training department on travel for training check rides and providing training availability within the roster schedule to ensure Training events are performed outside of the peak flying seasons.
• Work closely with the TCC Managers and specialists on schedule optimization considering optimum locations for crew changes, minimising crew positioning and duty time.
• Communicate changes to appropriate Operation departments.
• Escalate flight concerns to the on duty TCC manager when necessary.
• Perform other duties and responsibilities as assigned by Manager.

Education & Experience

• Experience in the aviation industry (desirable).
• Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook).
• Knowledge of use and operation of standard office equipment.

Required Skills & Qualifications

• Must possess the legal ability to work in the United Kingdom.
• Knowledge of EASA or CAP 371 regulations in regards to crew FTL (Flight Time Limitations) is desirable.
• Unphased in decision making.
• Have strong attention to detail.
• The ability to work in a team atmosphere, but is also able to make decisions of their own in order to manage a flexible flying schedule.
• Successful candidate must be able to respond calmly, work well under pressure and have the ability to prioritise tasks.

SCHEDULE

• Ability and willingness to work nights, weekends, holidays, and overtime as required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Required

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to:

• Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) along with various office equipment.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Strategy/Planning and Information Technology

Industries

Aviation and Aerospace Component Manufacturing