Crematorium Site Manager

Durham County Council; Stanley; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading council as a Crematoria Site Manager, where you will oversee the delivery of sensitive and professional bereavement services. You'll lead a dedicated team, ensuring that operations meet high standards and statutory requirements while providing compassionate support to the bereaved. This role offers competitive salaries and generous benefits, including flexible working arrangements and opportunities for professional development.

Benefits

27 days holiday, rising to 32 after five years

Option to purchase up to 10 additional days annual leave

Excellent work/life balance schemes

Contributory Local Government Pension Scheme

Access to Employee Assist Scheme

Learning and development opportunities

Discounted gym membership

Qualifications

• Possession of or commitment to F.B.C.A. Certificate of Proficiency.
• Ability to lead a small team and deliver great customer service.

Responsibilities

• Lead and develop high-quality bereavement services.
• Ensure funerals are conducted with dignity and compliance.
• Maintain crematorium sites to the highest standards.

Skills

Leadership

Customer Service

Education

GCSEs (Grades 9–4 / A*–C) or equivalent

Job description

Are you a compassionate and experienced professional with a commitment to delivering exceptional bereavement services? Join our dedicated team and help us continue to provide a service that truly makes a difference.

WHAT IS INVOLVED?
At our Joint Committees, we place the needs of the bereaved at the heart of everything we do. Our crematoria and cemeteries are known for their professionalism, sensitivity, and high standards. With approximately 3,779 cremations annually and a Gold standard accreditation from the Institute of Cemetery and Crematorium Management (ICCM), we are proud to be ranked as the seventh best performing service in the UK.

As a Crematoria Site Manager, you will:

• Lead and develop high-quality, efficient, and cost-effective bereavement services.
• Ensure funerals are conducted with dignity, in line with statutory requirements and Council regulations.
• Maintain our crematorium sites to the highest standards.
• Support the day-to-day management of operations, ensuring a clean, safe, and welcoming environment.

We encourage you to contact Graham Harrisonat [e-mail] to arrange an informal discussion about the role.

WHAT WILL I NEED?
To be successful in this role, you will need:

• GCSEs (Grades 9–4 / A*–C) or equivalent.
• A full UK manual driving licence.
• In possession of or commitment to work towards the F.B.C.A. Certificate of Proficiency in the practical and ethical operation of cremation equipment. Along with the commitment to have or work towards the Institute of cemetery and crematorium Management certificate
• Demonstrate the ability to lead a small team and have delivered great customer service.

Please refer to the attached person specification for the full criteria.

BENEFITS AND REWARDS
We offer generous rewards and benefits that are designed to help you perform at your best:

• Competitive salaries and 27 days holiday per year rising to 32 days after five years continuous local government service.
• Option to purchase up to 10 additional days annual leave per year.
• Excellent work/life balance through schemes including job sharing, compressed hours and flexi-time (allowing up to 13 flexi days per year).
• Excellent contributory career average Local Government Pension Scheme (LGPS). Plus, top up options - Salary Sacrifice Shared Cost AVC scheme and standard AVC scheme for members of the LGPS.
• Wellbeing Portal and access to an Employee Assist Scheme.
• Wide range of learning and development opportunities including professional qualifications, coaching and mentoring.
• Employee Benefits Portal and Lifestyle Savings Scheme (discounts across a host of major retailers).
• Discounted DCC gym membership.
• Staff networks run by staff for our staff, including Race Equality and Diversity, Disability, LGBT+, Armed Forces, Carers, Menopause.
• Trade Union membership.
• A range of other salary sacrifice schemes such as car leasing.

Rewards and benefits are subject to individual terms and conditions. Take a closer look: https://www.durham.gov.uk/article/26895/Rewards-and-benefits

SOCIAL MEDIA
Don’t see the perfect role for you right now? Keep an eye on our social media channels for updates on new opportunities at Durham County Council!

Follow us on Instagram https://www.instagram.com/dccjobsandcareers/
Like us on Facebook https://www.facebook.com/durhamcountycounciljobsandcareers

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and recognise that a diverse, talented workforce brings new ideas and new perspectives, which will facilitate growth and improvements to services.

We are committed to ensuring that our employment policies and processes are fair and equitable to all. We welcome job applications from everyone, and successful candidates are considered only on their skills and ability to do the job.

As a Disability Confident Leader, we encourage applications from disabled people and provide support throughout the recruitment process.

Take a closer look: https://www.durham.gov.uk/article/26899/Equality-diversity-and-inclusion-in-our-workforce

INTERVIEWS
Interviews will be held on Wednesday 11 June 2025.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

HOW TO APPLY
In line with the County Council's Recruitment and Selection Policy, please note that we are unable to accept CVs. Applications must be submitted on-line via the Northeast Jobs portal.

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

If you have any support needs or require assistance when applying for this role, please contact the Recruitment Team via email on [e-mail] or telephone [phone] – Option 4

PLEASE NOTE THAT ALL COMMUNICATION REGARDING YOUR APPLICATION FOR THIS POST WILL BE SENT TO THE EMAIL ADDRESS THAT YOU HAVE REGISTERED WITH NORTH EAST JOBS, INCLUDING YOUR INVITE TO INTERVIEW IF YOU ARE SHORTLISTED. PLEASE CHECK YOUR EMAIL AFTER THE CLOSING DATE FOR NOTIFICATION FROM [e-mail] AS YOU WILL NOT BE NOTIFIED BY ANY OTHER MEANS. PLEASE ENSURE YOU CHECK YOUR JUNK MAIL.

We collect personal information from you when you register with North East Jobs and make an application. Details on how we process your personal data is available in our Privacy Notice https://www.durham.gov.uk/media/24645/Privacy-notice-human-resources/pdf/PrivacyNotice-HR.pdf

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