Crematorium Operations Manager

Nottingham City Council; East Midlands; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Generous pension scheme

Competitive pay

Job summary

Nottingham City Council is seeking a Crematorium Manager to oversee respectful and legally compliant cremation services, lead frontline staff, and uphold high standards of customer care within Bereavement Services.

The role involves managing operations, driving service improvement, and contributing to performance reporting while maintaining health, safety, and environmental compliance.

Qualifications

• Willingness to learn cremation legislation and bereavement service standards.
• Proven ability to lead teams and manage contractors.
• Commercial awareness and performance management experience.
• Commitment to equality, diversity and inclusion.

Responsibilities

• Lead daily operations of the crematorium, ensuring compliance with statutory requirements and environmental standards.
• Supervise cremations and funeral services, providing visible leadership and frontline support.
• Drive commercial growth through service innovation and partnership development.
• Ensure robust health and safety practices, including audits, inductions, and risk assessments.

Skills

Team leadership

Cremation legislation

Commercial awareness

Performance management

Equality & inclusion

Job description

Nottingham City Council is seeking a Crematorium Manager to oversee respectful and legally compliant cremation services, lead frontline staff, and uphold high standards of customer care within Bereavement Services.

The role involves managing operations, driving service improvement, and contributing to performance reporting while maintaining health, safety, and environmental compliance.