Creditor Solutions Associate

RSM; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join RSM as an Associate in the debt management team, where you'll manage sales ledger reviews and assist distressed businesses in recovering debts. This role offers diverse challenges and opportunities to connect with various stakeholders while ensuring compliance. Ideal candidates will have experience in debt collection, strong interpersonal skills, and a passion for improving processes.

Benefits

26 Days Holiday

Flexible reward and benefits package

Lifestyle, Health, and Wellbeing benefits

Access to training courses

Qualifications

• Experience in telephone-based debt collection.
• Insolvency background beneficial.
• Ability to manage business distress investigations.

Responsibilities

• Conduct site visits to distressed businesses for sales ledger reviews.
• Build networks with restructuring teams.
• Collect outstanding debts effectively.

Skills

Telephone-based debt collection

Business to business debt collection

Interpersonal skills

Tools

Excel

Word

PowerPoint

Job description

As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Make an Impact at RSM UK

AtRSM, our consulting team brings together diverse advisory experts to deliverour six core solutions: business transformation, forensic, deal services,restructuring, finance function support, and risk and governance.

Our solutions are designed to address the unique needs, challenges, andopportunities our clients face as they strive to achieve their aspirations andorganisational goals. Whether it’s supporting global expansion, developingacquisition strategies, facilitating private equity investments, orcollaborating with boards to manage risk and governance, our consulting expertswork as one cohesive team. We prioritise simplicity, providing data-driveninsights, value-added assurance, and high-quality execution to empower ourclients in building sustainable, future-fit businesses.

It’san exciting time to join our consulting team, as we embark on ambitious growthplans that promise to create diverse career opportunities. We are committed toenhancing our six solutions, expanding and developing our team of expertconsultants, embracing a digital-first approach, strengthening our globalpresence, and building strong client relationships

We are looking for an Associate to support our debt management team in managing sales ledger reviews and “collect outs” of distressed and insolvent businesses whilst also building and enhancing relationships within invoice finance. The successful applicant will support the team in carrying out all necessary investigation, including onsite attendance, to maximise recoveries whilst ensuring internal and external compliance protocols are met.

You'll make an impact by:

• Attending to the site of distressed and insolvent businesses to:
  • Carry out a review of the sales ledger, ledger ageing profile, movements over previous months and the order-to-cash process;
  • Interview the director and other key stakeholders to understand key debtor issues;
  • Secure and extract all key data and documentation to enhance the prospect of a successful outcome.
• Building a network of contacts across restructuring and advisory teams and invoice finance.
• Effectively collecting outstanding business to business debt by phone and in writing.
• Dealing with own portfolio of cases. Conduct investigations into customer’s affairs, i.e, asset position and identifying business distress and associated trigger points.

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

• Experience of working in a telephone-based role within debt collection.
• An insolvency-based background would be beneficial.
• Understanding of business to business debt collection.
• Previous experience of working with clients within Invoice finance.
• Effective use of IT including Excel, Word and PowerPoint.
• The need to be flexible and ability to travel to multiple locations across the UK at short notice is a must.

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• 26 Days Holiday (with the option of purchasing additional days)
• The team will support your training to be successful in the position.
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.