Credit Support Officer

DBS Bank Ltd; City Of London; On-site; GBP 38,000 - 58,000; Full time

Job summary

DBS Bank (Indonesia) in London is seeking a motivated Credit Support Officer to join our Institutional Banking Group. You will manage post-approval credit processes and help activate facilities efficiently while ensuring documentation meets all risk and control requirements.

You will coordinate activation instructions, legal documents and agreements within the GLOW platform, provide timely updates, and report on activation activities.

Qualifications

• 3+ years' experience in a Credit or Credit Control role in banking/financial services.
• Strong stakeholder management, communication and interpersonal skills.
• Proficient in Excel and familiar with credit and banking systems.
• Ability to balance business priorities with risk and control requirements.
• Self-motivated, able to work independently and meet tight deadlines.

Responsibilities

• Support the credit process for Institutional Banking Group (IBG) Relationship Managers.
• Manage activities from credit approval through facility activation within the Credit Limit System (CLS).
• Ensure all PAW (Post Approval Workflow) requirements are completed accurately and on time.
• Coordinate activation instructions, legal documentation and agreements within GLOW.
• Provide timely updates and reporting on facility activation activities.
• Act as a liaison between Relationship Managers, Credit and Credit Control Unit teams.

Skills

Stakeholder management

Communication

Interpersonal skills

Independent working

Time management

Tools

Excel

Credit systems

CLS

GLOW

PAW

Job description

We are looking for a highly motivated Credit Support Officer to join our London team. Supporting the Institutional Banking Group (IBG), you will play a key role in managing post-approval credit processes, helping ensure facilities are activated efficiently, documentation is completed accurately and risk and control standards are maintained.

What You'll Be Doing

• Supporting the credit process for Institutional Banking Group (IBG) Relationship Managers.
• Managing activities from credit approval through to facility activation within the Credit Limit System (CLS).
• Ensuring all documentation and process requirements within the Post Approval Workflow (PAW) are completed accurately and on time.
• Coordinating activation instructions, legal documentation and executed agreements within the credit application platform (GLOW).
• Providing timely updates and reporting on facility activation activities.
• Acting as a key liaison between Relationship Managers, Credit and Credit Control Unit teams.

What We're Looking For

• Experience: 3+ years' experience in a Credit or Credit Control role in the banking or financial services industry.
• Skills: Strong stakeholder management, communication and interpersonal skills. Proficient in Excel and familiar with credit and banking systems. Ability to balance business priorities with risk and control requirements. Self-motivated with the ability to work independently, manage competing priorities and deliver to tight deadlines.
• Knowledge: Good understanding of credit processes including syndicated lending, commercial loans, trade finance, legal documentation and covenant monitoring.
• Right to Work: You must have the right to work in the UK and do not require sponsorship now or in the future.

What We Offer

• A competitive salary (depending on experience) + annual discretionary bonus.
• 25 days annual leave (increasing with service) + bank holidays. You will also receive an additional paid day off for your birthday.
• Comprehensive health, wellbeing and insurance benefits.
• Professional development opportunities and exposure to a broad range of training modules.