Credit Risk Controller

NWF Group; Crewe; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Pension Scheme

Life Assurance

Cycle to Work Scheme

Employee Assistance Programme

Job summary

NWF Group is seeking a proactive Credit Risk Controller to join our Finance team in Crewe. You will monitor customer credit risk, set credit limits, support debt collection activities, and contribute to protecting the business from financial exposure.

The role requires strong analytical skills and a solid understanding of credit control and risk management. We offer a supportive environment with clear progression pathways across the group, funded training opportunities, and a range of employee

Qualifications

• Previous experience in a Credit Control or Credit Risk role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and negotiation skills.
• Ability to work independently and manage priorities.
• Proficiency in Microsoft Excel and financial systems.

Responsibilities

• Assess and monitor customer creditworthiness and financial risk.
• Review and approve new customer accounts per credit policies.
• Set, review, and manage customer credit limits.
• Conduct regular credit checks and risk assessments.
• Monitor aged debt and support collection activities to minimise overdue balances.
• Investigate and resolve account queries and payment disputes.
• Liaise with customers, sales teams and external agencies on credit matters.
• Produce credit risk reports and analyse trends to identify issues.
• Maintain accurate customer records and documentation.
• Ensure compliance with internal controls and regulations.
• Recommend process improvements to strengthen credit risk management.

Skills

Credit risk

Credit control

Finance

Accounts Receivable

Analytical

Attention to detail

Communication & negotiation

Independence & prioritisation

Excel

Financial systems

Tools

Microsoft Excel

Financial systems

Job description

We are looking for a proactive and detail-oriented Credit Risk Controller to join our Finance team. In this key role, you will be responsible for monitoring customer credit risk, managing credit limits, supporting debt collection activities, and helping to protect the business from financial exposure.

This is an excellent opportunity for an individual with strong analytical skills and a solid understanding of credit control and risk management to contribute to a growing and successful organisation.

Why NWF Group?

• Monthly Pay: £28,000 per annum
• Shifts: Monday to Friday
• Holidays: 33 days per year
• Progression Opportunities: Clear progression pathways across the wider group thatoperates2 otherbusiness'
• Training Opportunities: Funded, accredited courses.
• Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Save with discounts at major retailers like Sainsbury's, Morrisons, Currys, Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• Enhanced Policies: Enhanced maternity and paternity leave.
• The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!

Day to Day

• Assess and monitor customer creditworthiness and financial risk.
• Review and approve new customer accounts in line with company credit policies.
• Set, review, and manage customer credit limits.
• Conduct regular credit checks and risk assessments.
• Monitor aged debt and support collection activities to minimise overdue balances.
• Investigate and resolve account queries and payment disputes.
• Liaise with customers, sales teams, and external agencies regarding credit-related matters.
• Produce credit risk reports and analyse trends to identify potential issues.
• Maintain accurate customer records and documentation.
• Ensure compliance with internal controls, policies, and relevant regulations.
• Recommend process improvements to strengthen credit risk management.

What will you bring?

• Previousexperience in a Credit Control, Credit Risk, Finance, or Accounts Receivable role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communicationand negotiation skills.
• Ability to work independently and manage priorities effectively.
• Proficiencyin Microsoft Excel and financial systems.

Who are NWF Group?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.