Credit Hire Supervisor

Douglas Scott Legal Recruitment; Liverpool City Region; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading legal services provider is seeking a Credit Hire Supervisor for their Liverpool office. This role encompasses managing a team, overseeing complex cases, and ensuring service standards. The ideal candidate will have experience in legal or claims handling, coupled with robust leadership skills.

Benefits

Competitive salary

Flexible and comprehensive benefits package

Personal development resources

Wellbeing resources

Qualifications

• Supervisory or management experience in credit hire, claims, or legal services.
• Understanding of motor claims, litigation, and credit hire processes.

Responsibilities

• Manage a team of credit hire handlers.
• Oversee complex and high-value cases.
• Mentor and support team members.

Skills

Leadership

Client Relationship Management

Coaching

Caseload Management

Job description

Credit Hire Supervisor – Liverpool – Full Time

I’m working with my client, a leading legal services provider, and I’m looking for an experienced Credit Hire Supervisor to join their esteemed team in Liverpool.

This is a brilliant opportunity for someone with supervisory or management experience in a legal, claims handling, or insurance setting—ideally with a strong credit hire background—who’s looking to step into a key leadership role.
You’ll be responsible for managing a team of credit hire handlers, overseeing complex and high-value cases, and ensuring performance, compliance, and service standards are met. Your role will involve mentoring and supporting your team, building strong client relationships, and identifying opportunities for continuous improvement.

What we’re looking for:

• Solid supervisory or management experience in credit hire, claims, or legal services
• Strong understanding of motor claims, litigation, and credit hire processes
• Great leadership and coaching skills
• Confidence managing client relationships and resolving issues
• The ability to juggle a busy caseload and meet deadlines

What’s on offer:
A competitive salary, a flexible and comprehensive benefits package, and the chance to work with a forward-thinking legal business that genuinely values its people. You’ll also be supported with personal development and wellbeing resources throughout your career.

If this sounds like something you’d be interested in, feel free to drop me a message or give me a call for a confidential chat.