Credit Hire Case Handler Pre-Litigation Hybrid

Keoghs; Newcastle upon Tyne; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days holiday per year

Hybrid working

Simply Health Care Cash Plan

Pension contribution: 5% Employee / 3% Employer

Davies Incentive Plan

24/7 online GP and mental health support

Death in Service after 1 year

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to Online Discount Sites

Discounted Gourmet Society Membership

Discounted tickets for Merlin Attractions

Discounts at local retail outlets

Job summary

A leading legal firm in Newcastle seeks a knowledgeable Credit Hire File Handler to investigate credit hire claims. The role involves managing complex cases, communicating effectively, and making decisions under pressure. Candidates should have at least 12 months of experience with credit hire cases and a minimum of 5 GCSEs, ideally supplemented by a degree or LPC. This position offers a hybrid work model allowing flexibility with office presence and numerous employee benefits.

Qualifications

• Minimum of 12 months experience handling credit hire cases.
• Ability to follow work processes and keep to strategy.
• Excellent listening and verbal communication skills.

Responsibilities

• Investigate complex credit hire claims up to £25,000.
• Manage own case load and adhere to case management processes.
• Communicate effectively and negotiate over the phone.

Skills

Communication skills

Negotiation skills

IT skills

Decision-making

Ability to prioritize workloads

Education

5 GCSEs

Degree or LPC (preferable)

Tools

Word

Outlook

Case Management System

Job description

A leading legal firm in Newcastle seeks a knowledgeable Credit Hire File Handler to investigate credit hire claims. The role involves managing complex cases, communicating effectively, and making decisions under pressure. Candidates should have at least 12 months of experience with credit hire cases and a minimum of 5 GCSEs, ideally supplemented by a degree or LPC. This position offers a hybrid work model allowing flexibility with office presence and numerous employee benefits.