Credit Controller - Spanish Speaking

VF NORTHERN EUROPE; Nottingham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Credit Controller fluent in Spanish to join their team. This role involves managing high-profile accounts across the EMEA region, ensuring timely cash collection, and resolving customer queries. With a focus on communication and negotiation, you will play a pivotal role in balancing debt recovery with risk management. The company fosters a supportive and inclusive environment, offering comprehensive benefits to promote well-being. If you are results-driven and eager to make a difference, this opportunity is perfect for you.

Benefits

50% employee discount on all VF brands

Subsidised canteen

Health Shield membership

Employee Assistance Program

25 days holiday plus bank holidays

Smart pension scheme - 8% employer contribution

Cycle to work scheme

Free secure onsite parking

Qualifications

• 1-2 years experience in a similar role managing customer accounts.
• Fluent in Spanish and English with strong communication skills.

Responsibilities

• Manage high-profile accounts in the EMEA region effectively.
• Proactive cash collection and account reconciliation.

Skills

Fluent in Spanish

Communication Skills

Negotiation Skills

Problem Solving

Financial Awareness

Computer Literacy

Excel Proficiency

Job description

Salary: From £24,500 per year depending on experience

Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)

Working style: Hybrid – 3 days per week on site

Location: Calverton, Nottingham

VF Corporation is looking for an outstanding Credit Controller fluent in Spanish to join our Credit Team in Calverton, Nottinghamshire managing a selection of our high-profile accounts.

As a Credit Controller, you will play a key role in managing our major Accounts in the EMEA Region.

How You Will Make a Difference

With your exceptional communication and negotiation skills, you will deliver unbeatable results while fulfilling the following aspects of the role:

• Communicating with customers over the phone, Zoom/Teams, and by email to discuss payments, credit terms, and to resolve any queries
• Proactive cash collection including timely, accurate account reconciliation and dispute resolution
• Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams
• Balance debt recovery with risk management and commercial objectives
• Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping

Skills for Success

• You are highly focused and results-driven to manage the customer accounts and resolve queries
• Fluent in Spanish and English, able to communicate both verbally and in writing in a clear and concise manner
• You are a problem solver with sound reasoning and negotiation skills
• You are financially and commercially aware
• You are computer literate, with proficiency in Excel and able to adapt to various forms of technology
• You are likely to have 1 to 2 years’ experience in a role demonstrating the above competencies.

What’s in it For You

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates:

• A supportive feedback-based culture where respect and integrity guide us
• An inclusive international environment where diverse backgrounds and lifestyles thrive
• 50% employee discount on all VF brands both in-store and online
• Subsidised canteen and breakout areas offering complimentary hot drinks
• Health Shield membership and access to numerous health and well-being initiatives
• Employee Assistance Program, offering access to free services such as mental health support and legal advice
• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
• Smart pension scheme - 8% employer contribution
• Cycle to work scheme
• Free secure onsite parking

Free to Be, Inclusion & Diversity

As a purpose-led, performance-driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates diversity.

If you like what you have read and want to join our team, then we would like to hear from you!

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