Credit Controller - Property Ledger, Blackburn

Imperium Financial Recruitment; Lancashire; On-site; GBP 35,000 - 40,000; Full time

Job summary

Imperium Financial Recruitment is seeking an experienced Credit Controller to join a large organisation managing a substantial property portfolio. Based at its Blackburn office, the role focuses on ledger ownership, debt collection and accurate records.

You will handle an allocated debtor ledger, contact tenants by phone and email, negotiate payment plans and contribute to month-end reporting. Strong Excel and accounting system skills are essential, with experience in property credit control

Qualifications

• Experience in credit control or accounts receivable.
• Strong telephone communication and ability to discuss outstanding payments.
• Ability to manage a busy ledger and prioritise workload.
• Good account reconciliation skills and attention to detail.
• Ability to investigate queries and work with colleagues to resolve them.
• Confidence using accounting systems and Microsoft Excel.
• Proactive approach, sound judgement and ability to work independently.
• Professional manner when handling sensitive conversations.

Responsibilities

• Managing an allocated debtor ledger and taking ownership of overdue accounts.
• Collecting outstanding payments by telephone and email, maintaining a professional and persistent approach.
• Monitoring aged debt, prioritising collection activity and identifying accounts requiring further action.
• Building effective relationships with tenants and other account holders to encourage prompt payment.
• Investigating payment queries and disputes, working with property management and finance colleagues to resolve them.
• Reconciling accounts and investigating unallocated payments, discrepancies and outstanding balances.
• Agreeing payment arrangements within authorised guidelines and monitoring adherence.
• Maintaining clear, accurate records of collection activity, correspondence and agreed actions.
• Preparing updates on outstanding debt, collection progress and accounts requiring escalation.
• Supporting month-end reporting and contributing to improvements in credit control processes.

Skills

Credit control

Accounts receivable

Telephone communication

Ledger management

Reconciliation

Microsoft Excel

Independent working

Professional communication

Tools

Accounting software

Job description

Imperium Financial Recruitment is seeking an experienced Credit Controller to join a large organisation managing a substantial property portfolio. Based at its Blackburn office, the role focuses on ledger ownership, debt collection and accurate records.

You will handle an allocated debtor ledger, contact tenants by phone and email, negotiate payment plans and contribute to month-end reporting. Strong Excel and accounting system skills are essential, with experience in property credit control