Credit Controller - Portuguese Speaking

VF NORTHERN EUROPE; Nottingham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

An established industry player seeks a skilled Credit Controller fluent in Portuguese to join their dynamic team in Nottingham. This role involves managing high-profile accounts across the EMEA region, where your exceptional communication and negotiation skills will shine. You'll play a pivotal role in proactive cash collection, ensuring timely payments while maintaining excellent customer relationships. The company offers a supportive culture that values respect and integrity, along with comprehensive benefits including a generous employee discount, health initiatives, and a smart pension scheme. If you're results-driven and ready to make a difference, this opportunity is perfect for you.

Benefits

50% employee discount on all VF brands

Subsidised canteen

Health Shield membership

Employee Assistance Program

25 days holiday plus bank holidays

Smart pension scheme - 8% employer contribution

Cycle to work scheme

Free secure onsite parking

Qualifications

• 1 to 2 years' experience in a similar role.
• Fluent in Portuguese and English, with strong communication skills.

Responsibilities

• Manage customer accounts and resolve queries effectively.
• Proactive cash collection and account reconciliation.

Skills

Fluent in Portuguese

Communication skills

Negotiation skills

Problem-solving

Financial awareness

Proficiency in Excel

Tools

Excel

Job description

Salary: From £24,500 per year depending on experience

Hours: Monday to Friday, 36.25 hours per week (between 8am and 4pm)

Working style: Hybrid – 3 days per week on site

Location: Calverton, Nottingham

VF Corporation is looking for an outstanding Credit Controller fluent in Portuguese to join our Credit Team in Calverton, Nottinghamshire managing a selection of our high-profile accounts.

As a Credit Controller, you will play a key role in managing our major Accounts in the EMEA Region.

How You Will Make a Difference

With your exceptional communication and negotiation skills, you will deliver unbeatable results while fulfilling the following aspects of the role:

• Communicating with customers over the phone, zoom/teams and by email to discuss payments, credit terms, and to resolve any queries
• Proactive cash collection including timely, accurate account reconciliation and dispute resolution
• Evaluate and appropriately escalate issues preventing cash collection or highlighting risk in collaboration with relevant internal teams
• Balance debt recovery with risk management and commercial objectives
• Maintain accurate and up-to-date customer database, ensuring meticulous record-keeping

Skills for Success

• You are highly focused, and results driven to manage the customer accounts and resolve queries
• Fluent in Portuguese and English, able to communicate both verbally and in writing in a clear and concise manner
• You are a problem solver with sound reasoning and negotiation skills
• You are financially and commercially aware
• You are computer literate, with proficiency in Excel and able to adapt to various forms of technology
• You are likely to have 1 to 2 years’ experience in a role demonstrating the above competencies.

What’s in it For You

We offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates:

• A supportive feedback-based culture where respect and integrity guide us in what we do
• An inclusive international environment where people of diverse backgrounds, lifestyles and nationalities love working together
• Be part of an iconic lifestyle brand in a multi brand, multi countries organization
• 50% employee discount on all VF brands both in store and online
• Subsidised canteen and break out areas offering complimentary hot drinks
• Health Shield membership and access to numerous health and wellbeing initiatives
• Employee Assistance Program, offering access to free services such as Mental Health and wellbeing support as well as legal and financial advice.
• 25 days holiday (plus bank holidays) rising to 29 with length of service and your birthday off
• Smart pension scheme - 8% employer contribution
• Cycle to work scheme
• Free secure onsite parking

Free to Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

If you like what you have read and want to join our team then we would like to hear from you!