Credit Controller (Part Time)

DMG Energy Events; Redhill; On-site; GBP 25,000 - 35,000; Part time

Job summary

An established industry player is seeking a Part Time Credit Controller to enhance cash flow and minimize bad debts. This role involves managing accounts receivable, ensuring compliance with payment policies, and maintaining effective communication with clients. The ideal candidate will possess a strong background in finance, particularly with Salesforce and Financial Force software, and demonstrate exceptional customer service skills. Join this dynamic team and contribute to a collaborative environment where your proactive approach will be valued and rewarded.

Qualifications

• 1+ years experience in finance department, preferred in events industry.
• Deep knowledge of finance systems and handling international payments.

Responsibilities

• Chase debts through calls, emails, and letters to ensure payment adherence.
• Maintain records in finance system for queries or legal actions.

Skills

Debt Collection

Customer Service

International Payments

Finance Systems Knowledge

Proficiency in Excel

Proficiency in Word

Tools

Salesforce

Financial Force

Job description

The Part Time Credit Controller will be required to work 2/3 days per week out of our Redhill office with a main responsibility to maximise cash-flow and minimise bad debts on a selected range of clients for the following companies: dmg events (UK) Ltd, dmg events Asia Pacific Pte Ltd, dmg events (USA) Inc, dmg Nigeria events, and dmg events (Canada).

Responsibilities and Accountabilities:

1. Debt-chasing on accounts receivable ledger, including telephone calls, e-mails, and letters to ensure that the company policy of payment prior to exhibition is adhered to by customers.
2. Flexibility to work international hours in the run-up to events if required, to maximise collection of debt.
3. Ensure that information on the Credit and Collections module of the finance system regarding communications with customers is maintained for records in case of queries or legal action.
4. Handle account queries efficiently to minimise the risk of bad debts.
5. Respond to or refer queries raised both internally and externally in a timely manner.
6. Travel to other offices and overseas events to collect debt and communicate effectively with internal stakeholders and external customers.

What we look for in the ideal candidate:

• At least 1 year's experience working in a finance department; experience handling international payments and in the events industry is desirable.
• Deep knowledge of finance systems, notably Salesforce and Financial Force software.
• Proficiency in Excel and Word.

Personal Attributes:

• Customer-focused: prioritise customer needs.
• Hardworking: demonstrate a strong work ethic.
• Studious: eager to learn and adopt best practices.
• Respectful: show consistency and reliability.
• Collaborative: communicate openly and innovate.
• Proactive: take initiative and test ideas.
• Efficient: manage time effectively and prioritize tasks.
• Effective: focus on key activities to achieve results.

Note: dmg events is an equal opportunity employer. If you do not hear from us within 14 days, please consider your application unsuccessful.

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