Credit Controller (FTC)

Accountable Recruitment; Liverpool City Region; Hybrid; GBP 24,000 - 35,000; Full time

Benefits offered by this job

Salary up to £35k

25 days + 8 bank holidays + option to

Hybrid working

Leave purchase option

Job summary

Adaptable Recruitment are recruiting for a Credit Controller in Liverpool for a 12-month fixed-term contract within a high-profile organisation. The role is based in a fast-paced environment in the city centre with hybrid working options.

The role involves managing the sales ledger, chasing invoices, posting receipts and supporting month-end finance processes, requiring 5+ years in senior credit control and solid Excel skills.

Qualifications

• Proven experience in a Senior Credit Control role (5+ years).
• Experience in a high-volume sales ledger environment.
• Comfortable using finance systems and accounting software.
• Experience posting invoices, payments and credit notes.
• Strong understanding of credit control processes and debtor management.

Responsibilities

• Manage the sales ledger and ensure accuracy of customer accounts.
• Chase outstanding invoices professionally and consistently.
• Maintain records of customer communications and payment agreements.
• Allocate and post customer receipts to correct accounts.
• Support posting of invoices, credit notes and adjustments.

Skills

Attention to detail

Communication with customers

Organisation

Excel proficient

Payment discussions

Tools

Microsoft Excel

Finance systems

Job description

Adaptable Recruitment are excited to be working with a high profile organisation in Liverpool who is looking to recruit a Credit Controller to join their team on a fixed term basis for a period of 12 months. This is an amazing opportunity to join a fast paced, dynamic business in the heart of the City.

Salary and Benefits

• Up to £35000 per annum
• 25 days holiday + 8 bank holidays with the option to buy an additional 5 days
• 35 hours a week ( 9-5 with an hour for lunch )
• Hybrid working model in place
• Additional perks on offer

Key Responsibilities

• Manage the sales ledger, ensuring accuracy and completeness of customer accounts
• Chase outstanding invoices in a professional and consistent manner
• Maintain accurate records of all customer communications and payment agreements
• Allocate and post customer receipts to the correct accounts
• Support sales ledger posting including invoices, credit notes, and adjustments
• Investigate and resolve invoice queries and disputes with customers and internal teams
• Reconcile customer accounts and ensure balances are accurate
• Produce aged debt reports and provide updates on overdue accounts
• Support with monthly debtors review meetings for various departments within the business
• Work closely with internal teams to resolve billing issues quickly
• Assist with month-end finance processes where required

Experience Required

• Proven experience working in a Senior Credit Control role (5+ years in credit control)
• Experience working within a high-volume sales ledger environment
• Comfortable using finance systems and accounting software
• Experience posting invoices, payments, and credit notes
• Strong understanding of credit control processes and debtor management

Skills & Attributes

• Excellent attention to detail and accuracy
• Strong communication skills when dealing with customers
• Good organisation and time management
• Confident using finance systems and Microsoft Excel
• Ability to prioritise workload and manage multiple accounts
• Professional and confident approach when handling payment discussions

Desirable (but not essential)

• Proven experience working in an Accounts Receivable role
• Previous experience in a commercial or service-based business
• Experience managing challenging stakeholders / sensitive situations
• Experience supporting junior team members