Credit Controller - Hybrid 3/2

Confidential; Ipswich; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Hybrid work arrangement

Flexible hours

Job summary

Confidential seeks a Credit Controller in Hadleigh ( NR Ipswich/Sudbury/Colchester ) with hybrid working (3 days in office, 2 days from home) and flexible hours. Salary £32,000–£36,000 plus bonus.

You will join a growing manufacturing finance team, overseeing a ledger of 250 live accounts with ~£6m monthly value. You will chase debts, manage credit limits, and handle credit insurance while maintaining strong customer relationships and accurate reporting.

Qualifications

• Minimum of 5 years Credit Control experience.
• Experience in construction, manufacturing or distribution sectors advantageous.
• Experience dealing with large complex customers who use portals.
• Excellent communication skills and ability to build relationships.
• Advanced Excel skills.

Responsibilities

• Chasing outstanding debts by telephone, email and portals.
• Pre chasing to check invoices authorised for payment and resolve queries before due date.
• Ensure sales ledger accounts are within agreed credit terms.
• Credit checking: setting and reviewing limits based on credit assessments.
• Manage company credit insurance, keeping credit risk to a minimum.
• Allocation of cash and taking payments over the phone when needed.
• Monthly statement runs.
• Investigating and resolving invoice queries.
• Liaise with internal sales team and customers to resolve efficiently.
• Resolve day-to-day credit control issues and escalations as needed.
• Produce reports on aged debt.
• Weekly meetings with Financial Controller or Finance Director.

Skills

Excellent communication

Advanced Excel

Team player

Job description

Credit Controller

Hadleigh, NR Ipswich/Sudbury/Colchester

Hybrid working - 3 days office / 2 days from home

Flexible working hours

32,000 - 36,000 + bonus

Reporting to the Financial Controller working as part of a finance team of 11, for a very successful and growing manufacturing company. You will work very closely with the Senior Credit Controller and be responsible for managing a ledger of 250 live accounts with a monthly ledger value around 6m monthly.

• Chasing outstanding debts by telephone, email and portals
• Pre chasing to check invoices have been authorised for payment and resolving any queries before due date it needed
• Ensuring sales ledger accounts are within their agreed credit terms
• Credit checking: setting & reviewing limits based on credit assessments
• Manage the company credit insurance, ensuring credit risk is kept to a minimum
• Allocation of cash and taking payments over the phone when needed
• Monthly statement runs
• Investigating and resolving invoice queries
• Liaise with internal sales department and the customer to resolve efficiently
• Resolve day to day credit control issues and problem accounts in a timely manner, understanding how and when to escalated these
• Produce reports on aged debt
• Weekly meetings with the Financial Controller or Finance Director to discuss aged debt

Requirements

• Minimum of 5 years Credit Control experience
• Experience within construction, manufacturing or distribution sectors would be advantageous
• Experience of dealing with large complex customers who use portals
• Excellent communication skills, able to build relationships internally and with customers
• Excellent customer service, ability to build and maintain strong business relationships
• Strong work ethic and passionate about credit control
• Advanced Excel skills
• Ability to work as part of a team