Credit Controller - Hybrid 3 / 2

CWC Recruitment Ltd; Hadleigh; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Job summary

CWC Recruitment Ltd is seeking a Credit Controller in Hadleigh with hybrid working (3 days in office, 2 days from home). The role manages a 250-ledger portfolio with strong collaboration across a finance team of 11. You will chase debts, manage credit limits and contribute to reducing aged debt.

Requirements include 5+ years in credit control, excellent communication, and advanced Excel skills. Package includes 32,000–36,000 GBP with bonus potential.

Qualifications

• Minimum of 5 years Credit Control experience.
• Experience with large, complex customers and portals.
• Experience in construction, manufacturing or distribution sectors is advantageous.
• Excellent communication and relationship-building skills.
• Advanced Excel skills and strong teamwork.

Responsibilities

• Chasing outstanding debts by telephone, email and portals.
• Pre chasing to check invoices authorised for payment and resolving queries before due date.
• Ensuring sales ledger accounts are within agreed credit terms.
• Credit checking: setting & reviewing limits based on credit assessments.
• Manage the company credit insurance, ensuring credit risk is kept to a minimum.
• Allocation of cash and taking payments over the phone when needed.
• Monthly statement runs.
• Investigating and resolving invoice queries.
• Liaise with internal sales and the customer to resolve efficiently.
• Resolve day to day credit control issues and elevate when needed.
• Produce reports on aged debt.
• Weekly meetings with the Financial Controller or Finance Director to discuss aged debt.

Skills

Credit control

Communication

Customer service

Excel

Team player

Tools

Excel

Job description

Credit Controller

Hadleigh, NR Ipswich/Sudbury/Colchester

Hybrid working - 3 days office / 2 days from home

Flexible working hours

32,000 - 36,000 + bonus

Reporting to the Financial Controller working as part of a finance team of 11, for a very successful and growing manufacturing company. You will work very closely with the Senior Credit Controller and be responsible for managing a ledger of 250 live accounts with a monthly ledger value around 6m monthly.

• Chasing outstanding debts by telephone, email and portals
• Pre chasing to check invoices have been authorised for payment and resolving any queries before due date it needed
• Ensuring sales ledger accounts are within their agreed credit terms
• Credit checking: setting & reviewing limits based on credit assessments
• Manage the company credit insurance, ensuring credit risk is kept to a minimum
• Allocation of cash and taking payments over the phone when needed
• Monthly statement runs
• Investigating and resolving invoice queries
• Liaise with internal sales department and the customer to resolve efficiently
• Resolve day to day credit control issues and problem accounts in a timely manner, understanding how and when to elevate these
• Produce reports on aged debt
• Weekly meetings with the Financial Controller or Finance Director to discuss aged debt

Requirements

• Minimum of 5 years Credit Control experience
• Experience within construction, manufacturing or distribution sectors would be advantageous
• Experience of dealing with large complex customers who use portals
• Excellent communication skills, able to build relationships internally and with customers
• Excellent customer service, ability to build and maintain strong business relationships
• Strong work ethic and passionate about credit control
• Advanced Excel skills
• Ability to work as part of a team