Credit Controller — High-Volume Payments & Online Accounts

Confidential; Darwen; Vor Ort; GBP 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Pension

Life insurance

Healthcare cashback

Product discounts

Retail discounts

Zusammenfassung

Confidential in Blackburn is recruiting a Credit Controller to join the finance team in Darwen. This hands-on, high-volume role focuses on B2C credit control, online transactions, and ensuring customer accounts are up to date with timely payments.

You will monitor outstanding payments, keep online customer portals accurate, and follow up on overdue balances; opportunities exist to handle wholesale accounts as you gain experience. Salary is £30,000 - £32,000 with benefits.

Qualifikationen

• Previous experience in credit control or a similar accounts role.
• Comfortable managing a high volume of transactions and customer accounts.
• Confident chasing payments and dealing with customer queries.
• Organised, accurate and able to prioritise a busy workload.
• A proactive approach, with the confidence to follow up outstanding payments.
• Good communication skills and a practical, problem-solving approach.

Aufgaben

• Managing a high volume of customer accounts and outstanding payments.
• Monitoring online transactions and ensuring payments are received on time.
• Keeping customer accounts and online portals accurate and up to date.
• Chasing overdue payments by phone and email.
• Investigating payment queries and resolving discrepancies.
• Building and maintaining good relationships with customers.
• Keeping accurate records of credit control activity.
• Working closely with internal teams to resolve outstanding issues.
• Progressively taking on wholesale accounts and more complex customer accounts as experience develops.

Kenntnisse

Credit control experience

High-volume transactions

Chasing payments

Organised

Proactive attitude

Jobbeschreibung

Confidential in Blackburn is recruiting a Credit Controller to join the finance team in Darwen. This hands-on, high-volume role focuses on B2C credit control, online transactions, and ensuring customer accounts are up to date with timely payments.

You will monitor outstanding payments, keep online customer portals accurate, and follow up on overdue balances; opportunities exist to handle wholesale accounts as you gain experience. Salary is £30,000 - £32,000 with benefits.