Credit Controller - Fast-Paced Collections & Negotiation

Prince Personnel; Telford; On-site; GBP 23,000 - 32,000; Full time

Job summary

Prince Personnel in Telford is seeking a Credit Controller for a busy team on a temp-to-perm basis. You will liaise with customers by telephone and email to resolve overdue accounts and maximise collections.

You will need excellent communication skills, strong MS Office proficiency (Excel and Word) and solid negotiation abilities. Maintain accurate records and work closely with the sales team in a fast-paced environment.

Qualifications

• Excellent communication skills, both verbal and written, with the ability to build rapport.
• Competent on MS Office, particularly Excel and Word.
• Good negotiation skills are essential.
• Comfortable working in a busy department.

Responsibilities

• Liaise with customers via telephone and email to resolve overdue accounts.
• Work with an assigned account base to maximise collection of monies owed.
• Maintain accurate records of the collection process.
• Identify reasons for late payments and work with customers to resolve.
• Minimise bad debts within assigned account base.
• Work closely with the sales department to resolve issues raised.

Skills

Communication skills

MS Office

Excel

Negotiation

Tools

MS Word

Outlook

Job description

Prince Personnel in Telford is seeking a Credit Controller for a busy team on a temp-to-perm basis. You will liaise with customers by telephone and email to resolve overdue accounts and maximise collections.

You will need excellent communication skills, strong MS Office proficiency (Excel and Word) and solid negotiation abilities. Maintain accurate records and work closely with the sales team in a fast-paced environment.