Credit Controller – Dutch Speaker

Jobtailor; Chadderton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a skilled Credit Controller in the UK to manage outstanding debtors, oversee Accounts Receivable, and drive monthly collection targets. You will interact with customers via phone and email regarding payments, credit terms, and limits, while identifying high-risk accounts for action and supporting cross-functional teams.

Responsibilities include conducting credit reviews, releasing held orders, resolving unapplied cash receipts, and maintaining supplier/customer relationships

Qualifications

• Fluency in English and Dutch, both written and spoken.
• Excellent oral and written communication skills.
• Attention to detail and accuracy in data handling.
• Ability to work professionally with internal and external customers.
• Problem-solving mindset with process orientation.

Responsibilities

• Manage outstanding debtors and communications regarding all aspects of Credit Control.
• Report to the Credit Team Lead.
• Achieve monthly collection targets.
• Manage and control Accounts Receivables in line with the debt collection procedure.
• Communicate with customers via telephone and e-mail regarding outstanding debtors, credit limits and payment terms.
• Identify high-risk accounts and take appropriate action.
• Conduct credit reviews and approvals of credit terms and limits per policy and SEA.
• Review held orders promptly and release them when appropriate.
• Escalate collection issues and find mitigation.
• Assist with resolution of unapplied cash receipts.
• Maintain customer accounts in cooperation with the Customer Master Team.
• Provide Accounts Receivables information and initiate meetings to determine the plan of approach.
• Build and maintain relationships with internal and external customers and business partners.
• Resolve disputes, delays and other issues through cross-functional coordination.
• Ensure smooth cooperation between C2C and the business.

Skills

English-Dutch fluency

Excellent communication

Attention to detail

Problem-solving

Tools

SAP

Excel

Job description

• Manage outstanding debtors and communications regarding all aspects of Credit Control
• Report to the Credit Team Lead
• Achieve monthly collection targets
• Manage and control Accounts Receivables in line with the debt collection procedure
• Communicate with customers via telephone and e-mail regarding outstanding debtors, credit limits and payment terms
• Identify high-risk accounts and take appropriate action
• Conduct credit reviews and approvals of credit terms and limits per policy and SEA
• Review held orders promptly and release them when appropriate
• Escalate collection issues and find mitigation
• Assist with resolution of unapplied cash receipts
• Maintain customer accounts in cooperation with the Customer Master Team
• Provide Accounts Receivables information and initiate meetings to determine the plan of approach
• Build and maintain relationships with internal and external customers and business partners
• Resolve disputes, delays and other issues through cross-functional coordination
• Ensure smooth cooperation between C2C and the business

Requirements

• Experience and knowledge of SAP & Excel
• Previous experience in credit controller role is a great plus
• Fluency in English & Dutch
• Excellent oral and written communications skills
• Attention to detail
• Ability to deal tactfully, professionally and ethically with both internal & external customers
• Process orientated with excellent problem-solving skills

Core Competencies

Demonstrates expertise in Credit Control, managing Accounts Receivables, and achieving collection targets while maintaining strong communication with customers. Proficient in SAP and Excel, with a focus on process orientation and problem-solving.

Highest-signal resume keywords

• Credit Control Management
• Accounts Receivables
• SAP Proficiency
• Fluency in English & Dutch
• Problem-Solving Skills

ATS Optimization Keywords

Hard Skills

• Accounts Receivables Management
• Credit Reviews
• Debt Collection Procedures
• Collection Target Achievement
• Customer Account Maintenance

Soft Skills

• Excellent Communication Skills
• Attention to Detail
• Professionalism
• Tactful Customer Interaction
• Cross-Functional Coordination

Industry Keywords

• Credit Control
• Debt Management
• Customer Relationship Management
• Credit Terms
• High-Risk Accounts

Tools & Technologies

• SAP
• Excel