AR & Credit Control Specialist-2

Crane Company; Leicester; On-site; GBP 45,000 - 65,000; Full time

Job summary

Crane Company in Leicester invites a skilled Credit Risk & Collections professional to oversee customer creditworthiness, manage high-volume AR across multiple currencies, and ensure timely cash application in SAP. The role collaborates with Sales, Customer Care, and Finance to resolve disputes and improve collections performance.

Ideal candidates have a strong background in AR, credit risk, and order-to-cash processes, with proficiency in Excel and ERP systems.

Qualifications

• Bachelor's degree in Accounting, Finance or related field (or equivalent experience).
• Minimum 6 years' experience of credit, collections, and accounts receivable within a high-volume environment.

Responsibilities

• Credit Risk Management: Assess and analyse creditworthiness of customers and propose credit decisions.
• Collections & Accounts Receivable: Manage high-volume AR portfolios across countries and currencies; pursue overdue balances.
• Cash Application & Reconciliation: Perform cash application in SAP; allocate payments and reconcile discrepancies.
• Stakeholder Management: Collaborate with Sales, Customer Care, Operations, Finance, and Legal to resolve issues.
• Reporting & Process Improvement: Use SAP to monitor AR ageing and support month-end close; identify improvements.

Skills

Attention to detail

Multi-currency handling

Stakeholder management

SAP FI/AR

Excel advanced

Accounts receivable

Credit risk principles

Data analysis

Problem solving

Order-to-Cash

Education

Bachelor's degree in Accounting/Finance or related field

Tools

SAP

ERP systems

Job description

Key Responsibilities

Credit Risk Management

• Assess and analyse the creditworthiness of new and existing customers
• Review and propose credit limit changes, ensuring approvals are obtained in line with delegated authority levels
• Obtain and evaluate credit and bank references where required
• Recommend credit decisions based on risk assessment
• Work with Sales and Customer Care to identify alternative solutions where credit terms cannot be extended
• Ensure adherence to company policies and delegated authority levels, seeking approvals in a timely manner

Collections & Accounts Receivable

• Manage a high-volume portfolio of customer accounts to ensure timely collections
• Manage accounts across multiple countries and currencies
• Carry out structured collection activities, including follow-ups and escalation of overdue balances
• Investigate and resolve invoice disputes, deductions, and short payments
• Support the reduction of aged debt and improvement of collection performance
• Support month-end reporting requirements

Cash Application & Reconciliation

• Perform timely and accurate cash application within SAP
• Allocate payments and ensure correct matching to customer accounts
• Reconcile unapplied cash and investigate discrepancies
• Maintain accuracy of the accounts receivable subledger and support month-end close

Stakeholder Management

• Work closely with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues
• Engage with customers to address payment queries and escalations
• Work with external credit agencies to support the assessment and determination of customer credit worthiness

Reporting & Process Improvement

• Use SAP and collections systems to monitor AR ageing and account activity
• Support the preparation of AR and collections reporting
• Identify and support process improvements to increase efficiency and control
• Support ad hoc credit, treasury, or cross-functional projects as required

Qualifications

• Bachelor's degree in Accounting, Finance or related field (or equivalent experience)
• Minimum 6 years' experience of credit, collections, and accounts receivable within a high-volume environment

Skills & Competencies

• Strong attention to detail and accuracy, combined with a proactive, hands-on approach
• Ability to manage multiple priorities in a high-volume environment
• Experience working in a multi-entity and multi-currency environment
• Strong SAP experience (FI/AR module) in an Accounts Receivable / Order-to-Cash environment
• Experience with collections or receivables management systems
• Advanced Excel skills (pivot tables, lookups, data reconciliation & large dataset analysis)
• Solid understanding of accounts receivable processes, including collections, cash application and reconciliation
• Experience allocating cash, resolving unapplied cash and investigating discrepancies, including variance analysis
• Experience managing customer collections and resolving payment issues
• Strong stakeholder management and communication skills
• Understanding of credit risk principles
• Strong analytical and problem-solving skills