Credit Controller: Cash-Flow & Collections Expert

Butler Rose; Noss Mayo; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Career development

Supportive finance team

Job summary

Butler Rose is seeking an experienced Credit Controller in the Plymouth area to maximise cash collection and uphold robust credit management. You will manage outstanding balances, support payment arrangements and provide insightful reporting to support financial decision-making in a busy finance team.

The role requires strong communication and negotiation skills, experience with credit control processes, and the ability to work effectively with internal stakeholders and external agencies to

Qualifications

• Experience in credit control or debt recovery.
• Experience working within a finance function.
• Strong analytical skills with the ability to interpret and present financial information.
• Excellent communication, negotiation and influencing skills.
• Experience dealing with challenging conversations and difficult customers.

Responsibilities

• Manage the full credit control process and drive compliance with credit management policies and procedures.
• Monitor debtor accounts and proactively pursue overdue payments.
• Analyse aged debt and implement appropriate recovery actions.
• Negotiate payment arrangements and plans with customers.
• Manage relationships with external debt recovery and tracing agencies.
• Recommend and implement effective debt recovery strategies.
• Support the calculation of bad debt provisions and year-end debt reviews.
• Produce regular reports and KPI information relating to collections performance and outstanding debt.
• Maintain accurate records of customer accounts, recovery actions and write-offs.
• Liaise with internal departments to resolve billing queries and facilitate prompt payment.
• Support income processing and cash allocation activities where required.
• Identify opportunities to improve credit management processes and procedures.

Skills

Credit control

Debt recovery

Analytical skills

Excel

Stakeholder management

Tools

Microsoft 365

Excel

Job description

Butler Rose is seeking an experienced Credit Controller in the Plymouth area to maximise cash collection and uphold robust credit management. You will manage outstanding balances, support payment arrangements and provide insightful reporting to support financial decision-making in a busy finance team.

The role requires strong communication and negotiation skills, experience with credit control processes, and the ability to work effectively with internal stakeholders and external agencies to