Credit Controller B2B

CMS Distribution; Nottingham; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

CMS Distribution is seeking a Credit Controller to reduce overdue balances and manage credit risk. You will interpret credit reports, handle inquiries and maintain payment processes, working with internal teams to meet targets.

The role requires strong numeracy, problem solving and communication skills, with proficiency in Excel and SAP. Based in Nottingham, you will operate within the Credit Management Services team and uphold SLA commitments.

Qualifications

• Strong numeric and data analysis abilities with attention to detail.
• Proven problem solving and time management skills.
• Experience with SAP and MS Excel in a credit or finance context.

Responsibilities

• Reduce overdue balances in line with monthly targets.
• Analyze credit risk using reports and credit data.
• Handle credit control queries within SLAs.
• Manage credit limits per policy and insurance guidelines.
• Coordinate with internal teams to resolve issues and process payments.
• Communicate effectively with customers and build relationships.
• Process payments and support ad hoc duties as needed.

Skills

Excel

Outlook

Numeracy

Analytical thinking

Problem solving

Time management

Attention to detail

Verbal and written communication

Tools

SAP

Job description

Select how often (in days) to receive an alert:

The aims of the Credit Management Services department are t he provision of professional Risk Management to maximise sales whilst protecting the business from unnecessary commercial risks and t he timely collection of balances owing to the company to maximise profits and fund future sales.

Role Responsibilities

• Reduce overdue debtor balances on an ongoing basis in line with monthly targets
• Credit Risk analysis to include review and interpretation of credit reports
• Management of credit control general queries to agreed SLA’s
• Management of credit limits in line with credit policy & credit insurance policy guidelines
• Drive query resolution through close liaison with all other internal departments
• Proactive, effective communication with all customers
• Build excellent relationships with customers and account managers
• Facilitating credit card payments from customer with no agreed credit limits
• Posting and allocating payments
• Ad hoc duties as required to support the wider business

Additional Responsibilities

• Intermediate Excel skills & good working knowledge of Outlook
• SAP competency preferred but not essential
• Problem solving skills, thinking outside the box is a prerequisite
• Excellent organisational skills
• Ability to multi-task and manage time effectively
• Accuracy and attention to detail are essential
• Excellent verbal and written skills
• Numerate with an ability to analyse data
• Ability to work as part of a hard working team to meet deadlines and targets

Skills & Personal Attributes

• Passion and drive to exceed expectations on a daily basis
• Personal Growth Mindset
• Ability to influence and negotiate
• Confidence and persistence

#INDHP

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.

Registered in England No. 2214562 | VAT No. GB125478505 | UK WEEE Reg No. WE/JB0057TS/PRO | IE WEEE Reg No. IE/00190/WB