Credit Controller-12 month FTC

Hays; Bristol; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Bristol is seeking a Debt Collector to manage and chase debts through effective communication and excellent customer service. This role involves regular contact with clients and internal teams to ensure collection targets are met, while offering a flexible working environment and a comprehensive remuneration package.

Benefits

Private medical insurance

Income protection insurance

Discounted gym membership

Opportunities for growth and progression

In-person and remote social events

Involvement in ESG activities

Qualifications

• Highly organized and adaptable to change.
• Proactive and flexible in approach.
• Good knowledge of Microsoft Office packages.

Responsibilities

• Chase and manage company debt through communication.
• Maintain contact with internal and external clients.
• Ensure collection targets are met.

Skills

Organizational skills

Attention to detail

Communication skills

Numeracy skills

Tools

Microsoft Excel

Microsoft Word

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Sign in to access AI-powered advices

Continue with Google

Pay Range

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Your new company
Bristol-based business

Your new role

Reporting into the Debt Recovery Supervisor, the main purpose of this role is to chase and manage the company debt through high volume internal and external communication. The Debt Collector will do this by maintaining regular contact with external and internal clients regarding their debt, making notes on the system as necessary, and ensuring collection is seen through until the debt is no longer outstanding.

• High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
• Regular contact with internal stakeholders regarding their debt.
• Frequent liaison with other teams within the Finance department to find root cause and resolve issues or correct processes.
• Seek collections to ensure cash collection targets are met and reduce aging.
• Maintain the system with up-to-date notes and system usage quality.

What you'll need to succeed

• Highly organized with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets, and adhering to service standards.
• Able to work on own initiative with a proactive and flexible approach.
• High attention to detail along with excellent communication and numeracy skills.
• A good knowledge of Microsoft Office packages, especially Excel and Word, including pivot tables, VLOOKUP, etc.
• Experience working with bad debt would be advantageous but not essential.

What you'll get in return

• High levels of flexibility and a great work-life balance (this can be considered remote).
• A well-rounded remuneration package (including private medical insurance, income protection insurance, and discounted gym membership, among other benefits).
• Opportunities for growth and progression, including professional funding.
• In-person and remote social events.
• Opportunity to get involved in a range of Environmental, Social, and Governance (ESG) activities.

What you need to do now

If you're interested, click 'apply now' to submit your CV or contact us for a confidential discussion about your career. INDHAF

Hays Specialist Recruitment Limited acts as an employment agency for permanent and temporary recruitment. By applying, you accept the T&Cs, Privacy Policy, and Disclaimers available at hays.co.uk

Seniority level

• Director

Employment type

• Full-time

Job function

• Accounting/Auditing

Industries

• Credit Intermediation