Unclaimed Asset Coordinator

Computershare UK; Bristol; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

Computershare UK is seeking an Unclaimed Asset Coordinator in Bristol. This hybrid role involves researching unclaimed assets and assisting clients through the claims process. Ideal candidates will be detail-oriented, proactive, and have strong communication skills, working in a dynamic and supportive environment.

Benefits

Flexible work arrangements

Health and wellbeing rewards

Investment opportunities

Recognition awards

Qualifications

• Proactive individual with strong initiative.
• Must demonstrate politeness and confidence on the telephone.
• Ability to prioritize workloads and meet deadlines.

Responsibilities

• Oversee asset reunification process and conduct research.
• Manage inbound and outbound calls to assist with claims.
• Maintain accurate data updates on the in-house database.

Skills

Information Gathering

Analytical Skills

Communication Skills

Attention to Detail

Teamwork

Target Driven

Tools

Excel

Word

Job description

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Join to apply for the Unclaimed Asset Coordinator role at Computershare UK

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

Job Description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

At Georgeson Asset Reunification, we help companies reconnect with individuals who may be entitled to unclaimed cash or company shares, often former investors or customers. Through thorough research, we locate lost and dormant account holders and provide them with the guidance needed to claim their assets. So far, we've reunited 1.5 million people globally with over £1 billion in unclaimed cash and shares.

Georgeson, a trading name of Computershare Investor Services PLC, is a global expert in transfer agency and share registration. Computershare excels in employee equity plans, proxy solicitation, mortgage and loan services, and communications, along with other financial and governance services, making us a trusted UK partner.

A role you will love

As an Unclaimed Asset Coordinator, you’ll oversee the entire asset reunification process. Conduct thorough research campaigns to verify asset holder data and locate individuals. You’ll also advise asset holders about their unclaimed assets and support them throughout the claims process.

You’ll handle inbound and outbound calls to assist with the claim process and address queries. Managing a caseload of research, you'll use various databases to locate asset holders and participate in outbound calling campaigns. Accurate data updates on our in-house database are essential, and you may have additional duties as needed.

What will you bring to the role?

Skills

We're seeking a proactive individual who demonstrates initiative and can effectively gather and analyse information from various sources. Politeness and confidence on the telephone are essential, along with strong written communication skills. Here are the skills and desirable experience we're looking for:

• Skilled in gathering and analysing information from various sources.
• Capable of prioritising workloads, meeting strict deadlines, and adhering to procedures and regulations.
• Meticulous eye for detail, excellent written and communication skills
• Proficient in using a PC, including Excel and Word
• Motivated, energetic and an enthusiastic team player
• Target driven and results orientated
  
  

Working hours, Location & Salary

For this role, you’ll work Monday to Friday, 9am - 5pm, with no weekends. Our Bristol office is located at Computershare, The Pavilions, Bridgwater Rd, Bristol BS99 6ZZ. To join our team, please ensure you live within an hour’s commute of this location. The starting salary is £25,000

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook

About Us

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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