Credit Controller

Hampshire County Council; Winchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

Hampshire County Council is seeking a Credit Controller to effectively manage debt recovery. The successful candidate will ensure efficient handling of overdue accounts, build positive relationships with stakeholders, and be part of a supportive team environment focused on personal development and work-life balance.

Benefits

Flexible working arrangements

Employee development opportunities

Comprehensive benefits package including pension and holiday entitlement

Interest-free travel loans

Inclusive workplace environment

Qualifications

• Strong understanding of debt recovery processes and account administration required.
• Excellent communication and collaboration skills are essential.
• Proficient in IT for accurate recording and presentation.

Responsibilities

• Manage a portfolio of overdue accounts to ensure effective debt recovery.
• Liaise with partners to resolve complex account queries efficiently.
• Prepare concise reports for management and partners.

Skills

Understanding of debt recovery processes

Account administration

Communication skills

Collaborative skills

Sound IT skills

Job description

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Credit Controller

Job Reference: HCC621283

Salary Range: £26,918 - £29,616 per annum

Contract Type:Permanent

An exciting opportunity has arisen for a Credit Controller to join our Credit Control team at Hampshire County Council.

The Role:

The Credit Control team plays an important role in recovering debt on behalf of Hampshire County Council and our partners.

What we’re looking for:

• A strong understanding of debt recovery processes and account administration
• Demonstrates core values of integrity and respect, professionalism and working together as one organisation
• A team player with strong collaborative skills
• Excellent communication skills for building positive relationships with our colleagues, customers and partners
• Sound IT skills and able to accurately record and present information

What you’ll do:

• You’ll manage a portfolio of overdue accounts, ensuring effective debt recovery action is taken through to receipt of payment
• Liaise with our partners to resolve complex account queries effectively and efficiently
• Prepare and share clear and concise reports to your management team and our partners
• Comprehensive induction programme with all necessary training
• Commitment to personal development
• Preparation for future opportunities
• Our benefits package includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles

If you think you have what it takes to make a real difference in Hampshire, get in touch!

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment.

Hampshire County Council is also a flexible employer interested in making the most of your skills and offers a great work life balance.

Contact Details for an Informal Discussion:

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.