Credit Controller

Sharp Business Systems France; Wakefield; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in Wakefield is seeking a Credit Controller to manage collections and provide customer service for a large portfolio of accounts. The role involves proactive communication, query resolution, and adherence to company policies. Ideal candidates will have strong negotiation and analytical skills, with at least 6 months of relevant experience.

Benefits

Free car parking

Hybrid working

Qualifications

• At least 6 months experience in a dedicated credit control role.

Responsibilities

• Contact customers to maximize cashflow and minimize overdue debt.
• Investigate and resolve client queries quickly and efficiently.
• Record transactions and communications accurately.

Skills

Patience

Negotiation

Analytical skills

Attention to detail

Tools

MS Office

SAP

Job description

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Job Title: Credit Controller

Company Name: Sharp Business Systems UK PLC

Location: Wakefield Office

Advert Closing Date:

Job Number: JO-2505-2446

Work Type: Permanent / Full Time

We have an excellent opportunity for a Credit Controller to join ourteam in Wakefield

If you have at least 6 months experience in a dedicated credit control, role this is a great opportunity to develop your skills, and we would love to hear from you.

A car is very useful for getting to the office (at East Ardsley) where free car parking is available, and we offer hybrid working .

Our credit control team manage collections from and provide customer service to up to 5,000 live accounts with a monthly exposure of up to £15m. You would be managing both public and private sector clients.

You will work to SLAs on cash collection and overdue balance collection. The role involves liaising directly with clients and inter-departmentally to ensure timely and effective query identification, resolution, and remedy.

Main responsibilities:

• Contacting customers by phone and e-mail to proactively maximise cashflow and minimize overdue and bad debt.
• Investigate and resolve client queries, identifying issues, proposing solutions and carry out remedial action to ensure client queries are resolved quickly and efficiently.
• Identify correct lines of reporting and escalate queries to ensure swift resolution of customer issues
• Record all transactions and communications with customers and colleagues in the company database to ensure the company’s records are accurate and current at all times.
• Comply with company policies and governmental guidelines to ensure adherence to legal and corporate requirements.
• Provide support to cashiers and finance department to ensure receipts and payments are accurately and efficiently dealt with.
• Requirements: Previous experience within Credit Control, at least 6 months.
• Strong skills in MS Office
• Patience and ability to remain calm in stressful situations
• Ability to listen and negotiate
• Analytical skills and attention to detail
• Familiarity with SAP helpful but not essential
• Ability to work well in a team

If you are missing any of the above requirements but have bags of enthusiasm and willing to learn.Please get in touch we would love to hear from you!

About Sharp Business Systems UK Plc

Sharp Business Systems provide innovative Document Solutions, Visual Solutions, Managed solutions and IT services.

By providing excellent pre-sales advice and supplying innovative, state-of-the-art solutions, which we support with outstanding service, we deliver very high-levels of customer satisfaction.

We have thousands of customers who have been with us for many years and are happy to turn to us time and time again for new products, solutions and services; our relationships are testament to the quality of the customer service we provide.

As part of the globally recognised and trusted Sharp Corporation, we are at the forefront of technical innovation. Our success and longevity in an ever-changing industry is entirely due to the application of a time-honoured ethos, delivered consistently by longstanding, experienced staff justifiably proud of the high levels of account management and after sales service that we provide.