Credit controller

Lodders Solicitors LLP; Stratford-upon-Avon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading law firm in Stratford-upon-Avon seeks a proactive credit controller to support their Accounts team. This role involves managing client accounts, reducing aged debt, ensuring timely payment of invoices, and offers progression opportunities within legal finance. Ideal candidates will have strong numerical skills, excellent communication abilities, and a commitment to maintaining compliance with firm policies.

Qualifications

• Basic understanding of credit control or accounts receivable processes.
• Studying or intending to study toward a professional qualification (e.g., CICM) is an advantage.
• Previous experience working in a legal or professional services environment is desirable.

Responsibilities

• Monitor and manage client accounts to ensure timely payments.
• Follow up on overdue invoices via telephone, email, and written correspondence.
• Assist with the preparation and distribution of regular debt reports.

Skills

Numerical skills

Attention to detail

Communication skills

Interpersonal skills

Organisational skills

Education

5 GCSEs at Grade 4/C or above, including Maths and English Language

Tools

Microsoft Office

Excel

Job description

We are seeking a highly organised and proactive credit controller to join our busy Accounts team.

In this role, you will support the credit control function by managing client accounts, reducing aged debt, and ensuring timely payment of invoices in line with firm policies and client agreements. This position offers valuable exposure to a legal finance environment, with opportunities for progression into more senior credit control or broader finance roles within the firm.

Key Tasks/responsibilities

• Monitor and manage client accounts to ensure timely payments.
• Follow up on overdue invoices via telephone, email, and written correspondence.
• Assist with the preparation and distribution of regular debt reports.
• Liaise with internal teams (e.g. fee earners, secretaries) to resolve invoice queries.
• Maintain accurate records of all communications with clients regarding outstanding debts.
• Assist with the allocation and reconciliation of payments.
• Escalate problematic accounts to the Senior Credit Controller where necessary.
• Support month-end and year-end processes.
• Ensure compliance with the firm’s credit control policies and procedures.
  
  

Knowledge, Education, And Experience Required

• 5 GCSEs at Grade 4/C or above, including Maths and English Language.
• A basic understanding of credit control or accounts receivable processes, supported by strong numerical skills and attention to detail.
• Proficient in Microsoft Office, particularly Excel.
• Strong communication and interpersonal skills, with the ability to work independently and collaboratively.
• Well-organised, with the ability to prioritise tasks effectively in a busy environment.
• Studying or intending to study toward a professional qualification (e.g., CICM) is an advantage.
  
  

Desirable

• Previous experience working in a legal or professional services environment.
• Experience with legal accounting systems.
  
  

Lodders’ culture is built on mutual respect, open communication, and a commitment to excellence. We strive to create a workplace where innovation thrives, and everyone feels empowered to contribute to our success. We believe in continuous learning and development, encouraging our employees to grow both professionally and personally.

How to apply

Please send an up-to-date CV and cover letter to our HR manager, Emma Phillips. Emma will then contact you to arrange a confidential conversation.

Apply now