Credit Controller

Rise Homes; Stockport; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An established industry player in the Build to Rent sector is on the lookout for a detail-oriented Property Accountant to join their Finance team. This role is pivotal in managing the financial operations of a growing residential property portfolio. You will ensure timely reporting, compliance with accounting standards, and provide strategic insights to support business growth. If you have a strong background in credit control and a passion for delivering exceptional resident experiences, this opportunity will allow you to make a significant impact while enjoying a flexible and supportive work environment.

Benefits

Competitive salary

Discretionary bonus

Free Secure Parking

Flexible working arrangements

Qualifications

• Proven experience in credit control, ideally in the property sector.
• Strong understanding of UK property laws and tenant rights.

Responsibilities

• Manage tenant accounts, ensuring timely payments and addressing overdue accounts.
• Produce reports on aged debt and maintain communication records.
• Develop relationships with tenants to reduce late payments.

Skills

Credit Control

Communication Skills

Negotiation Skills

Analytical Skills

Organisational Skills

Problem-Solving Skills

Job description

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Rise Homes is an award-winning Build to Rent developer and operator based in Stockport. We offer our residents spacious, sustainable and well-managed accommodation at market rents. Our focus is delivering an exceptional and connected resident experience in the BTR Sector, while providing returns for stakeholders. The current portfolio consists of 8 developments (+1,000 units) across the North and Midlands.

Role Overview:

We are seeking an experienced and detail-oriented Property Accountant to join our growing Finance team. The successful candidate will play a key role in managing the financial operations of our residential property portfolio, ensuring timely and accurate reporting of financial information, compliance with accounting standards, and supporting business growth through strategic insights.

Key Responsibilities:

1. Debt Management & Collections:
   Actively monitor and manage tenant accounts to ensure that payments are received on time.
   Chase overdue payments through telephone calls, emails, and formal letters.
   Ensure payment plans are set up for tenants when necessary, and review regularly.
   Process rent payments and reconcile tenant accounts.
2. Credit Control Reporting:
   Produce regular reports on aged debt and arrears, highlighting any issues or risks.
   Provide regular updates to senior management on debt collection performance and recovery strategies.
   Maintain accurate and up-to-date records of all communications with tenants and payment history.
   Investigate and resolve any tenant disputes regarding rent payments or billing issues in a professional and timely manner.
   Liaise with legal or property management teams if a tenant's non-payment escalates to the need for legal action.
3. Tenant & Stakeholder Relationship Management:
   Develop and maintain strong relationships with tenants, addressing any concerns promptly to reduce the risk of late payments.
   Collaborate with the property management team to ensure alignment on rent schedules and payment terms.
   Ensure all rental terms and conditions are adhered to and any changes are communicated effectively.
4. Process Improvement & Compliance:
   Review and improve internal credit control processes and systems to ensure efficiency and compliance.
   Assist with the implementation of best practices in credit control within the property business.

Skills & Experience:

1. Experience:
   Proven experience in credit control, ideally within the property sector or a related industry.
   Strong understanding of UK property laws, tenant rights, and the processes around rent collection and arrears management.
2. Skills:
   Excellent communication and negotiation skills, with the ability to manage difficult conversations and maintain professionalism.
   Strong organisational and time-management skills, with an ability to prioritise tasks effectively.
   Analytical mindset with the ability to identify trends and take proactive action on outstanding debts.
3. Personal Attributes:
   High level of attention to detail.
   Self-motivated with the ability to work independently.
   Ability to work well under pressure and meet deadlines.
   Problem-solving skills, with a customer-centric approach.

Competitive salary and discretionary bonus.
Free Secure Parking.
Flexible and Hybrid working arrangements.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance