Credit Controller

CCG Head Office; Slough; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension

25 days annual leave

Onsite parking

Lunch break

Job summary

Care Concern Group is recruiting for a Credit Controller to join our Head Office Finance team. You will manage outstanding debts, allocate payments and support cashflow forecasting across our care homes network.

The role requires attention to detail, strong organisation and proactive query resolution. Based at Head Office, it offers a full-time, on-site position with regular weekday hours and a competitive benefits package.

Qualifications

• Previous experience in a Credit Control role
• Methodical, detail‑oriented approach to work
• Excellent organisational and time management skills
• Strong IT skills, particularly Microsoft Excel
• Experience with Sage 200 and Xero would be advantageous
• Confident communication with a range of stakeholders
• Proactive in resolving queries and following up payments
• Ability to manage own workload and meet deadlines

Responsibilities

• Manage credit notes and refunds, ensuring accurate processing
• Complete daily and weekly cash uploads and allocate payments
• Monitor outstanding debts and follow up overdue balances
• Investigate and resolve account queries promptly
• Maintain up-to-date financial records and cashflow forecasts
• Support month end process and debtor reporting
• Maintain Central Process File and keep information updated
• Liaise with residents, families, external agencies and colleagues to resolve queries

Skills

Credit control experience

Attention to detail

Organisation & time management

Excel proficiency

Stakeholder liaison

Education

Tools

Sage 200

Xero

Microsoft Excel

Job description

Based at our Head Office, this is an exciting opportunity to join our Finance team as a Credit Controller. You will play a key role in managing outstanding debts and supporting the effective running of the credit control function across Care Concern Group.

Credit Controller Contract

• £25,000 to £30,000 per annum
• 37.5 hours per week
• Monday to Friday
• 25 days annual leave plus statutory bank holidays
• Pension
• 1 hour lunch break
• Onsite parking

The Role

As a Credit Controller, you will be responsible for managing outstanding debts and ensuring payments are received and allocated accurately and efficiently. You will manage a varied ledger, investigate account queries and work with residents, their families, external agencies and colleagues across our care homes to resolve outstanding balances.

You will also support the wider Finance team with cashflow forecasting, month end reporting and the accurate maintenance of financial records. This is a varied role where attention to detail, organisation and a proactive approach are essential.

What We Are Looking For

• Previous experience in a Credit Control role is preferred
• Strong attention to detail with a methodical approach to your work
• Excellent organisational and time management skills
• Strong IT skills, particularly Microsoft Excel
• Experience with Sage 200 and Xero would be advantageous but is not essential
• Confident communication skills and the ability to liaise with a range of stakeholders
• A proactive approach to resolving queries and following up outstanding payments
• The ability to manage your own workload and meet deadlines
• The ability to manage multiple priorities across a busy Finance function

Key Responsibilities

• Manage credit notes and refunds, ensuring these are processed accurately and efficiently
• Complete daily and weekly cash uploads and ensure payments are correctly allocated
• Monitor outstanding debts and follow up overdue balances
• Investigate and resolve account queries in a timely manner
• Maintain accurate and up to date financial recordsUpdate and review weekly and monthly cashflow forecasts
• Support the month end process and debtor reporting
• Maintain the Central Process File and ensure information is kept up to date
• Liaise with residents, their families, external agencies and colleagues to resolve payment and account queries

About Us

Care Concern Group is a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values, Trust|Respect|Passion|Kindness|Inclusivity, are at the heart of everything we do, shaping the care we deliver and the environments we create.

If you share these values and want to build or develop your career with Care Concern Group, we would love to hear from you.