Credit Controller

www.topfinancialjobs.co.uk - Jobboard; Sheffield; Hybrid; GBP 30,000; Full time

Job summary

A leading financial services company in Sheffield seeks a dedicated credit controller for an ongoing temporary position. This role involves cash management, customer liaising, and ensuring timely payments. The ideal candidate will have over two years of experience in credit control, excellent customer service skills, and proficiency in Microsoft Excel.

Qualifications

• 2+ years of experience in credit control.
• Strong attention to detail and customer service skills.
• Experience working with multiple systems.

Responsibilities

• Daily posting of cash received and regular updates of cash forecast.
• Processing reminder letters/emails and customer queries.
• Engaging with customers to resolve payment issues.

Skills

Attention to detail

Customer service

Organizational skills

Microsoft Excel

Job description

SF are currently recruiting for an ongoing, temporary, credit controller based in Sheffield.

Long term ongoing
Hybrid following completion of training
£30,000pa

What you're responsible for
- Daily posting of cash received, ensuring bank account is always recorded correctly. Liasing with Head of Financial Processing over any differences.
- Regular updates of cash in forecast to Head of Financial Processing.
- Emailing or posting documentation to customers in line with business and individual customer preferences.
- Processing and generating reminder letters/emails and monthly statements.
- Ensuring all amounts due are received within contractual terms.
- Respond to all telephone and email queries in order to establish positive relationships with key customers, Account Managers and internal colleagues.
- To engage with customers and personnel at all levels to resolve queries that prevent or delay payment of invoices.
- Follow escalation process for potential bad debts and liaise with the Head of Financial Processing regularly on outstanding items and actions taken.
- Make optimal use of systems and software, proposing improvements when identified.
- To maintain and post intercompany transactions

Your knowledge, skills, and qualifications
- 2+ years of experience in credit control.
- A background in FM or contract-based service industries is desirable.
- Passionate and enthusiastic about customer service and exceeding customers' expectations.
- Strong attention to detail.
- Well rounded, organized, and self-motivated.
- Polite but tenacious telephone and face to face manner.
- Good Microsoft excel skills.
- Experience of working with multiple systems.

If you have immediate availability or 1 weeks' notice and the skills required for this role, please apply today!