Credit Controller

Bestway Retail; Huddersfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading company as a Credit Controller in their Finance team! You will manage a portfolio of clients, ensuring effective debt management and compliance with KPIs. The ideal candidate will possess strong communication, negotiation, and organizational skills within a supportive environment dedicated to professional growth.

Qualifications

• Relevant experience in credit control, ideally in a sales-driven environment.
• Ability to establish and maintain customer relationships.
• Calm and professional with a systematic approach.

Responsibilities

• Ensure all collection calls and follow-up actions meet agreed SLA.
• Review and make recommendations on new customer applications.
• Prepare reports on debt management and credit control.

Skills

Communication

Organization

Negotiation

Attention to Detail

Tools

Microsoft Excel

Job description

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This is an exciting career opportunity for a Credit Controller to join our Finance team in York! This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.

You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.

Your Main Responsibilities

• Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA
• Review and make appropriate recommendations on new customer applications
• As necessary arrange for the distribution of standard letters and computerised statements in order to bring the matter to the customer’s attention
• The preparation of reports on debt management and credit control as required
• Prioritise and manage workload to meet key performance indicators
• Agree, negotiate, and enforce re-payment plans
• Maintaining contact with clients to ensure invoices are clear for payment
• Resolving queries both internally and externally around outstanding invoices
• Liaise directly with 3rd party collection agencies
• Providing accounts information to internal departments including weekly reports and KPI’s
  
  

About You

• Relevant experience working in a credit control role and ideally in a sales driven environment
• Ability to establish and maintain internal and external customer relationships at all levels
• Calm and professional manner
• Ability to influence and negotiate
• Team player with proactive positive attitude
• A systematic approach and an eye for detail
• Ability to make judgements on need for consultation and escalation
• Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
• Experience of using finance systems
  
  

What next?

If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Retail

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