Credit Controller

The National College; Sheffield; On-site; GBP 25,000 - 35,000; Full time

Job summary

The National College is seeking a detail-driven Credit Controller for their Finance team in Sheffield. This role involves managing accounts receivable, ensuring timely payments, and addressing invoice queries. Candidates should have at least 2 years of credit control experience and strong communication skills, along with a collaborative spirit to contribute positively to the team.

Benefits

Collaborative working culture

Opportunities for personal and professional growth

Vibrant office environment

Qualifications

• At least 2 years in credit control, ideally with high-volume contact.
• Experience in customer service/admin is a plus.
• Proficiency in MS Office, especially Excel.

Responsibilities

• Take full ownership of assigned customer accounts, ensuring timely payments.
• Proactively follow up on overdue accounts via calls and emails.
• Produce regular reports on aged debt and collections performance.

Skills

Attention to detail

Communication

Time management

Customer Service

Confident

Professional

Education

GCSEs in English and Maths (Grade C or above)

AAT or similar accounting qualifications

Tools

MS Office

Job description

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Job DescriptionAre you a detail-driven finance professional with a knack for keeping cash flow healthy and customer relationships strong? The National College is looking for a Credit Controller to join our Finance team at our Sheffield office.

In this exciting role, you’ll be at the heart of our accounts receivable function – ensuring timely payments, resolving queries, and keeping customer accounts running smoothly. Your work will directly contribute to our mission of empowering education workforces.Job RequirementsWhat We’re Looking For

• Experience: At least 2 years in a credit control role, ideally with high-volume outbound contact. Customer service/admin experience is a plus.

• Skills: Confident, personable, and professional. Proficiency in MS Office (especially Excel), Teams, and accounting software. Strong time management, attention to detail, and excellent communication skills are a must.

• Qualifications: GCSEs (Grade C or above) in English and Maths. AAT or similar accounting qualifications (or working towards one) are beneficial, but not essential.

Job ResponsibilitiesWhat You’ll Be Doing

• Taking full ownership of assigned customer accounts, ensuring timely payment and accurate record-keeping.
• Allocating payments, remittances, and purchase order numbers efficiently.
• Proactively following up on overdue accounts through calls, emails, and letters.
• Handling invoice queries, short payments, and issuing refunds where required.
• Producing regular reports on aged debt, risk, and collections performance.
• Supporting the Credit Control Manager with admin and ad hoc tasks as needed.

Job BenefitsWhy Join The National College?

At The National College, we’re passionate about creating a positive impact in education. As part of our close-knit Finance team, you'll enjoy:

• A collaborative and supportive working culture.

• Opportunities for personal and professional growth.

• A vibrant office environment in the heart of Sheffield.