Credit Control

Confidential; Lancashire, Manchester, Salford; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Holiday allowance

Job summary

Confidential, based in Manchester, is seeking an experienced Credit Controller to join a busy finance team. The role will manage the full credit control function and ensure timely collection of outstanding debt across a varied ledger.

You will build strong client relationships, maintain control over balances, and handle high-volume workloads with attention to detail. Hybrid working and a supportive team environment are offered.

Qualifications

• Proven experience in a Credit Control role.
• Excellent communication, written and telephone skills.
• Highly organised with a proven ability to manage a high-volume ledger.
• Proficient in accounting software and Microsoft Excel.
• Team player who can work independently and take initiative.

Responsibilities

• Proactively chase outstanding invoices by phone, email and letters.
• Build and maintain strong client relationships and resolve payment queries.
• Monitor debtor accounts and escalate overdue balances per policy.
• Allocate cash receipts and reconcile accounts regularly.
• Prepare aged debtor reports and present updates to Finance.
• Collaborate with sales, operations and customer service to resolve disputes.
• Assess creditworthiness and suggest appropriate credit limits.
• Support month-end processes and reporting as required.

Skills

Credit control

Communication skills

Excel

Team player

Independent worker

Tools

Accounting software

Excel

Job description

The Role

We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Manchester. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger.

You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture.

Key Responsibilities

Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms.

Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally.

Monitor debtor accounts and escalation overdue balances in line with company policy.

Allocate cash receipts accurately and reconcile accounts on a regular basis.

Prepare aged debtor reports and present updates to the finance team and senior management.

Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes.

Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate.

Support the wider finance team with month-end processes and reporting as required.

What We Are Looking For

Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high-volume ledger.

Strong communication skills - you are confident on the telephone and in writing, and can handle difficult conversations professionally and calmly.

Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently.

Proficient in accounting software and Microsoft Excel.

A team player who is also capable of working independently and using their own initiative.

What's On Offer

Hybrid working with flexibility built in.

A stable, permanent role within a well-established business.

Supportive finance team with real opportunities to develop your career.

Competitive benefits package including pension and holiday allowance.

This organisation is recruiting directly through Consula, their recruitment partner.