Credit controller

Brook Street; Ollerton; On-site; GBP 26,000 - 28,000; Full time

Job summary

A leading company is seeking an experienced Credit Controller for their Ollerton office. The ideal candidate will join a close-knit team responsible for managing credit control processes, processing invoices, and maintaining customer accounts. Strong communication and customer service skills are essential, along with the ability to work effectively under pressure. Experience with SAGE accounting software is preferred.

Qualifications

• Extensive experience in transactional accounting and reconciliations.
• Familiar with SAGE accounting software.
• Strong administration and organizational skills.

Responsibilities

• Manage credit control processes and handle invoice disputes.
• Review credit limits and conduct credit checks.
• Process and issue sales invoices accurately and timely.

Skills

Customer Service

Communication

Problem Solving

Attention to Detail

Organizational Skills

Tools

SAGE

Job description

Job Title: Credit controller
Location: Ollerton
Salary: £26 to £28k DOE

Job Summary:
We are seeking an experienced, confident, and self-motivated Credit Controller to join a small, close-knit team. The ideal candidate will be a strong team player with excellent communication skills and a commitment to high customer service standards.
The role requires someone friendly and enthusiastic who can work well under pressure, meet deadlines, and use their own initiative.
Key Responsibilities:

• Manage credit control processes, including handling invoice disputes and account queries.
• Oversee customer accounts by reviewing credit limits, onboarding new customers, and conducting credit checks for both new and existing clients as needed.
• Process and issue sales invoices accurately and timely.
• Collaborate closely with operational teams to resolve disputes and queries efficiently.
• Handle cash book entries and allocate payments appropriately.
• Professionally manage incoming and outgoing phone communications, directing calls as necessary.
• Compose and distribute business emails, memos, letters, and other correspondence.
• Assist in preparing regular and ad-hoc reports as required.
• Support and maintain an organised and efficient filing system.
• Utilise company systems to track and understand customer interactions (comprehensive training provided).
• Adhere to all reasonable requests and instructions from management.
• Undertake additional projects and duties on an ad hoc basis as assigned.

What we're looking for:

• Extensive experience in transactional accounting, credit control, and reconciliations
• Familiar with SAGE accounting software
• Strong administration, organisational, and attention-to-detail skills
• Excellent customer service and communication abilities, including professional telephone manner
• Proactive, flexible, and positive 'can do' attitude
• Effective under pressure with strong problem-solving skills

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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