Credit Controller

Confidential; North East; On-site; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Immediate start

Competitive salary

Bonus scheme

Generous holiday

Company pension

Life insurance

Private medical care

Health cash plan

Employee assistance scheme

Agile working

Job summary

MTrec Commercial is recruiting for an experienced Credit Controller on a permanent basis for their client. The role involves chasing overdue invoices, handling a high volume of phone and email communications, and proactively engaging with clients to understand non-payments.

You will manage ledgers, prepare reports, and support billing while maintaining professionalism and accuracy. The ideal candidate possesses solid credit control experience, is highly organized, numerate, and capable of

Qualifications

• Experience in credit control procedures.
• Able to manage multiple priorities in a fast-paced environment.
• Strong IT skills including advanced Excel and data analysis.
• Excellent written and verbal communication.

Responsibilities

• Chasing overdue invoices and handling a large volume of communications by phone and email.
• Proactively speak with clients to understand non-payment reasons.
• Process statements and payment reminders; administer reconciliation tasks.
• Provide timely management information and regular reports to enable prompt decision making.
• Manage debtor ledger balances and the collections inbox.
• Support the Billing Coordinator where necessary.

Skills

Debt collection

Phone calls & emails

Data analysis

Organisation

Communication

Tools

Microsoft Excel

Job description

Rewards & Benefits on Offer;

• Immediate start date available
• A competitive salary is available
• Firm bonus scheme
• Generous holiday package
• Company pension scheme
• Life insurance
• Private medical care
• Health cash plan
• Employee assistance scheme
• Agile working and many more!

The Company you will be working with;

MTrec Commercial are proudly representing our prestigious client on their search for an experienced Credit Controller to join their team on a permanent basis. If you meet the requirements then

The Role you will be doing;

• Responsible for chasing and collection of overdue invoices
• Handling a large volume of communications including phone calls and emails
• Proactively speak with clients to establish their reasons for non-payment
• Administrative duties to process statements and payment reminders
• Providing timely management information and reconciliations to enable prompt decision making
• Preparation of regular reports for management and distribution to fee earners
• Manage debtor ledger balances
• Managing the Inbox for the collections team
• Dealing with invoice queries and working with Fee Earners to resolve client disputes
• Support the Billing Coordinator where necessary.

About You;

The ideal candidate will be highly organised and have experience in credit control procedures. They will be numerate, able to manage multiple priorities effectively, and capable of working independently in a fast-paced environment.

Candidates must demonstrate experience of managing a diverse debtor ledger and dealing directly with clients in a professional manner. Strong IT skills are essential, including advanced knowledge of Microsoft Excel and the ability to analyse data,

create reports, utilise complex formulas and functions, and manage large datasets with accuracy and attention to detail.

The successful candidate will be comfortable handling a varied and demanding workload, displaying confidence, persistence and resilience while remaining calm and professional under pressure. They should be able to communicate effectively by telephone and maintain a composed approach when dealing with challenging situations.

The role requires strong verbal and written communication skills, as it involves a high level of collaboration with colleagues, clients and other intermediaries.

We are seeking a candidate with excellent written communication skills who can produce clear, accurate and professional correspondence. They should be able to adapt their communication style to suit different audiences while maintaining a consistently high standard of professionalism and accuracy.

Candidates should be comfortable undertaking routine administrative duties associated with credit control, including issuing regular payment reminders, reminder letters and emails, monitoring accounts, updating account records, diarising actions, and ensuring all accounts are progressed in accordance with agreed procedures.

Knowledge of the debt recovery protocols and procedures would be an advantage.