Credit Controller

Adele Carr Recruitment Limited; Nantwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Adele Carr Recruitment Limited is seeking a Credit Controller to join their busy Nantwich accounts team. The role focuses on managing customer accounts, ensuring on-time payments and maintaining strong relationships.

You will handle debt chasing by phone and email, allocate receipts, resolve queries, and report on aged debt while supporting other finance colleagues. Strong Excel skills and self-motivation are essential.

Qualifications

• Experience in credit control or a similar finance role.
• Strong attention to detail and ability to meet deadlines.
• Confident communicator with customers.
• Proficient in Excel and finance/accounting systems.

Responsibilities

• Manage a portfolio of customer accounts
• Contact customers by telephone and email regarding outstanding payments
• Allocate payments and maintain accurate account records
• Investigate and resolve account queries
• Monitor aged debt and take action to reduce balances
• Agree payment plans where appropriate
• Work with finance and commercial teams
• Produce regular debt reports and updates on accounts
• Ensure credit control procedures are followed
• Legal paperwork

Skills

Credit control

Accounts receivable

Customer communication

Tools

Microsoft Excel

Finance/Accounting software

Job description

Adele Carr Recruitment - Credit Controller

We are looking for an experienced and proactive Credit Controller to join a busy accounts team, based at our Nantwich office.

This is an excellent opportunity for someone who is confident dealing with customers, has strong attention to detail, and is comfortable managing their own workload in a busy environment.

As Credit Controller, you will be responsible for managing outstanding customer accounts, ensuring payments are received on time and maintaining strong relationships with customers.

Your responsibilities will include:

• Managing a portfolio of customer accounts
• Contacting customers by telephone and email regarding outstanding payments
• Allocating payments and maintaining accurate account records
• Investigating and resolving account queries
• Monitoring aged debt and taking appropriate action to reduce outstanding balances
• Agreeing payment plans where appropriate
• Working closely with the wider finance and commercial teams
• Producing regular debt reports and providing updates on outstanding accounts
• Ensuring credit control procedures are followed consistently
• Legal Paperwork

We are looking for someone who is:

Experienced in credit control or a similar finance role

Confident speaking to customers and chasing outstanding payments

Organised, methodical and highly detail-oriented

Comfortable working to deadlines and targets

Confident using Microsoft Excel and finance/accounting systems

Professional and persistent, while maintaining excellent customer relationships

Able to work independently and as part of a team