Credit Controller

Ingram Micro Inc.; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ingram Micro Inc. is looking for a Credit Controller to join their dynamic Credit & Finance team. The role involves managing collections, maintaining strong relationships with customers, and supporting financial health through accurate reporting and liaison with various internal teams. Ideal candidates will bring experience in credit control and demonstrate strong communication and problem-solving abilities in a fast-paced environment.

Benefits

Market leading incentives programme

Clear career development

Access to technology-based learning

Qualifications

• Proven experience in Credit Control or similar finance role.
• Strong communication skills—written, verbal, interpersonal.
• High attention to detail and organisational skills.

Responsibilities

• Manage collections in line with the Company Credit Policy.
• Liaise with internal teams to resolve invoice disputes.
• Prepare regular reports for management on aged debt.

Skills

Attention to detail

Problem-solving

Communication

Organisation

Proactive mindset

Excel skills

Tools

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Credit Controller

About the Job

Joining our Credit & Finance team means becoming part of a collaborative, high-performing environment that thrives on attention to detail, teamwork, and a solutions-driven mindset. You’ll work closely with Sales, Customer Services, and the Credit Resolution Team to ensure timely collections and strong customer relationships, all while supporting the broader goals of financial health and operational excellence.

What you can expect to be getting up to as a Credit Controller

Proactively manage collections in line with the Company Credit Policy to minimize outstanding debts and queries.

Liaise with internal teams (Sales, Customer Services, and the Credit Resolution Team) to resolve invoice disputes or payment delays.

Build and maintain strong relationships with customers to support on-time payments and resolve issues diplomatically.

Monitor aged debt and prepare regular reports for management, highlighting high-risk accounts or trends.

Support the Credit Manager with escalated queries, complaints, and reporting.

Contribute to continuous improvement by identifying opportunities to streamline processes.

Process and reconcile customer payments accurately, ensuring alignment with ledger balances.

Investigate and resolve unallocated cash, debit/credit notes, and payment discrepancies.

Assist with month-end closing activities, providing financial insight into outstanding debts.

Ensure customer records are accurate and up to date in ERP/CRM systems.

Collaborate with the wider finance team to support forecasting, cashflow analysis, and budgeting insights.

Stay informed of credit risk and support credit limit reviews and credit checks for new customers.

To set you up for success, we are looking for the following skills and experience:

Proven experience in Credit Control or a similar Finance role, with a track record of effective debt management.

High attention to detail and accuracy, with strong organisational skills.

Comfortable working in a fast-paced environment while maintaining professionalism.

Strong Excel and general Microsoft Office skills.

Excellent communication skills—written, verbal, and interpersonal.

A process-driven mindset with a proactive approach to problem-solving.

Make an application to join the team!

None of this is achievable without great people, with a complete customer focus.

Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer an excellent base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.

About Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Through Ingram Micro Xvantage, our AI-powered digital platform, we offer what we believe to be the industry’s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support.

#LI-NA3

Why work here?

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

Click Introduce Yourself above to join our talent network!

About Us

It’s no surprise that technology powers the planet.But whatmight surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contributiona reality: helping businessesgrow, supporting industries from healthcare to education with their technology, oreven connecting the world.What’s in it for you? Well, we take great care of our people, everyone is made to feelwelcome, and opportunities to grow apply to all. Butthe prospect of shaping the futurethrough technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.