Credit Controller

Osborne Appointments; Milton Keynes, Bedford; Vor Ort; GBP 28.000 - 30.000; Teilzeit

Benefits dieser Stelle

Collaborative finance team

Regulatory compliance training

Process improvement opportunities

Zusammenfassung

Osborne Appointments is seeking a Part–Time Credit Controller to join our finance team in Milton Keynes. The role focuses on managing client accounts, collecting overdue balances, and ensuring compliance with regulatory standards while maintaining excellent client care.

You will work with an established professional services team, supporting the Finance Manager and Director to optimise credit control processes. The position is office-based with regular stakeholder communication.

Qualifikationen

• Previous experience in a Credit Control role.
• Intermediate proficiency in Microsoft Excel.
• Experience working within a professional services environment desirable.

Aufgaben

• Communicate with clients via telephone, email and written correspondence to ensure timely payment of invoices.
• Collect debts owed to the business in line with agreed credit control processes.
• Build effective working relationships with internal fee earners to support the management and recovery of client debts.
• Report to and collaborate with the Finance Manager and Finance Director to review and improve credit control processes, compliance standards and client care practices.
• Maintain accurate records of all client communications and payment arrangements.
• Escalate complex or overdue account issues to the Finance Manager where appropriate.
• Ensure full compliance with all relevant sector regulations, data protection and anti–money laundering policies (full training provided).

Kenntnisse

Credit control

Client communication

Tools

Microsoft Excel

Jobbeschreibung

Credit Controller

Location: Milton Keynes (with occasional travel to Bedford)

Hours: Part–time, 22.5 hours per week, fully office based

Salary: GBP28,000 GBP30,000 DOE (pro–rata)

Are you an organised, proactive Credit Controller who excels at building strong relationships with both clients and colleagues?

We are looking for a Part–Time Credit Controller to join a collaborative finance team within an established professional services firm. Working alongside an existing Credit Controller, you will play a key role in proactively managing and reducing outstanding debt while maintaining high standards of client care and regulatory compliance.

You will need to be calm under pressure, detail–oriented and an effective communicator, with the ability to work closely with senior stakeholders and finance leadership to ensure timely invoice payments.

About the role:

You will take responsibility for managing client accounts, collecting overdue balances within agreed processes and maintaining accurate records, all while adhering to industry compliance standards.

Key responsibilities will include:

• Communicate with clients via telephone, email and written correspondence to ensure timely payment of invoices.
• Collect debts owed to the business in line with agreed credit control processes.
• Build effective working relationships with internal fee earners to support the management and recovery of client debts.
• Report to and collaborate with the Finance Manager and Finance Director to review and improve credit control processes, compliance standards and client care practices.
• Maintain accurate records of all client communications and payment arrangements.
• Escalate complex or overdue account issues to the Finance Manager where appropriate.
• Ensure full compliance with all relevant sector regulations, data protection and anti–money laundering policies (full training provided).

The successful candidate will ideally have:

• Previous experience in a Credit Control role.
• A strong understanding of credit control processes and debt recovery best practices.
• Intermediate proficiency in Microsoft Excel.
• Experience working within a professional services environment (desirable, though not essential).
• Excellent communication skills, both verbally and in writing, with a confident and approachable manner.
• Strong organisational skills, high attention to detail and the ability to prioritise tasks to meet deadlines.
• A calm, professional approach when working under pressure.

What's on Offer?

• Collaborative and supportive finance team within an established professional services business
• Full training provided on industry–specific regulatory compliance
• Opportunity to contribute to process improvements alongside senior finance leadership

OA is an Equal Opportunities Employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Please note that due to the high volume of applications we receive, only shortlisted candidates will be contacted.