Credit Controller

Acumen Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global specialty insurance agency is seeking a Credit Controller in London. This role involves managing premium receivables, enhancing cash flow, and collaborating with brokers and underwriters. Ideal candidates will have 5+ years in credit control and experience in the Lloyd’s market, offering a competitive compensation package in a dynamic environment.

Benefits

Competitive compensation

Dynamic work environment

Qualifications

• 5+ years in credit control, collections, or finance within P&C insurance.
• Experience with Lloyd’s market (open market & DUA).
• Familiarity with policy administration systems.

Responsibilities

• Manage premium receivables and enhance cash flow.
• Reconcile and allocate cash in collaboration with offshore teams.
• Track high-risk overdue balances and support cancellation processes.

Skills

Analytical skills

Interpersonal skills

Communication skills

Tools

Microsoft Excel

XIS (USM)

Job description

Acumen is partnering with a leading global specialty insurance agency to recruit a Credit Controller based in London. This organization operates across seven countries, underwrites for nearly 30 carriers, and is recognized for its innovative structure, industry expertise, and alignment with top-tier global insurance partners.

This is an excellent opportunity for a finance professional with Lloyd’s market experience to join a high-performing, international team. You will be instrumental in managing premium receivables, enhancing cash flow, and reducing past-due balances—while collaborating closely with brokers, underwriters, and cross-functional teams.

• Resolve unallocated cash, monitor broker responses, and maintain payment records.
• Provide status updates to the Credit Control Manager.
• Track high-risk overdue balances and support cancellation processes for non-payment.
• Reconcile and allocate cash in collaboration with offshore teams.
• Facilitate timely payments and issue resolution with brokers.
• Lead and prepare for meetings with brokers and underwriting teams.
• Maintain regular contact and provide weekly reports on overdue receivables.
• Identify and drive improvements in credit control processes.
• Support testing of IT system enhancements and reports.
• 5+ years in credit control, collections, or finance within P&C insurance.
• Experience with Lloyd’s market (open market & DUA).
• Familiarity with XIS (USM) and policy administration systems.
• Strong analytical, interpersonal, and communication skills.
• Proficient in Microsoft Office, especially Excel.

What’s Offered

• Competitive compensation reflecting business growth.
• Opportunity to work in a globally connected and dynamic environment.

If you’re ready to make an impact and grow with a forward-thinking insurance agency, please apply now!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance

• Industries

  Insurance

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