Credit Controller

Addleshaw Goddard; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading law firm in Leeds is seeking a self-motivated credit professional to join its highly successful Credit Control team. You will play a pivotal role in managing client ledgers, ensuring the effectiveness of debt collection processes while fostering relationships. Candidates should possess over two years of relevant experience in a professional setting, with strong communication skills and the ability to work under pressure. The firm values a culture of collaboration and career development, making it an excellent opportunity for professionals seeking growth.

Qualifications

• Minimum 2 years of credit control experience in a professional services environment.
• Proven success in achieving cash collection and aged debt reduction targets.
• Strong stakeholder management and experience with complex credit control matters.

Responsibilities

• Manage own client ledger and secure outstanding payments.
• Document contacts accurately and prioritize workload to meet debt targets.
• Work collaboratively within a high-performing credit control team.

Skills

Time management

Stakeholder management

Problem-solving

Communication

IT literacy

Education

CICM qualification

Tools

Excel

3E

Outlook

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PURPOSE OF THE ROLE
• Due to the ongoing success and expansion of the Firm we are looking to hire a self-motivated, experienced credit professional to join our Credit Control team.
• Working as part of a highly motivated team, you will deliver a professional collection experience to our clients whilst meeting the Firm's financial needs, helping to unlock aged debt with curiosity and energy.

THE TEAM
• Based in our Leeds city centre office, the team consists of 2 team leaders, 2 senior credit controllers, 5 credit controllers and 1 administrator.
• The team is high performing and has set consistent records in cash collections over the last 5 years.
• Working collaboratively, the team are focused on cash collections, aged debt reduction and accurate ledger segmentation. The aim is to meet / exceed the firm's cash and provisioned debt targets.
• You will work as part of an established team, with a significant track record of internal promotion and career development. We are committed to supporting and providing progression opportunities at all levels across the Firm.

WHAT TO EXPECT IN THIS ROLE
• From day one you will take ownership and control of your own client ledger.
• Our clients are at the heart of AG and your ability to communicate with individuals of all levels professionally will be key.
• Contacting clients by telephone and email you will use your skill and experience to secure outstanding payments for the Firm.
• Accurately documenting each contact made and segmenting the ledger using our query coding system.
• Managing your own time and prioritising your workload to reach the monthly cash and aged debt targets.
• After the initial training period you will also be required to work on our team inbox as part of the team rota.

YOUR AREAS OF KNOWLEDGE AND EXPERTISE

To be successful in this role, youwill:

• Essentials
o Have at least 2 years + credit control experience within a comparable professional services environment. Whilst experience within a law firm would be advantageous this would not be essential.
o Have a track record of success and be able to demonstrate examples of reaching and exceeding targets around cash collection and aged debt reduction.
o Maintain efficient workload, diary, and task management, ensuring the accuracy and levels of client service expected within a high performing team.
o Be a confident stakeholder manager, with evidenced experience of engaging with internal and external stakeholders of all levels.
o Have previous experience understanding complex credit control matters and be enthusiastic in finding innovation solutions to meeting Firm targets.
o Remain calm and optimistic in time sensitive situations or under pressure.
o Strong IT literacy using Excel, 3E, Outlook etc

• Desirables
o CICM qualification
o Fluency in French, Arabic and/or German to support the International offices would be highly desirable but not required.

OUR FIRM
Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and collegiate environment. Our culture of improvement, growth and collaboration delivers results, drives innovation, and rewards ambition.

We not only provide technical excellence andexperience but, crucially, demonstrate real insight into our clients and what really matters to them and as such we are natural choice for FTSE100 clients and their equivalents in other markets.

Our success has been built by people from the widest range of backgrounds, locations, and perspectives. We have a number of employee networks that provide space to discuss the differences that make us who we are and celebrate this at AG.

OUR APPROACH: IMAGINE THE BEST YOU CAN BE
Everything we've accomplished can be traced back to our people and the way we work. Our reputation is something we are proud of, and constantly invest in.

Here, you'll do high calibre work, with high-character colleagues who care for one another and our clients.