Credit Controller

Hain Daniels Group; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic opportunity for a Credit Controller at a leading food company, aiming to enhance financial health across renowned brands. Join a collaborative team where you will manage debt reduction and customer relations, offering great benefits and professional growth in a supportive environment.

Benefits

25 days annual leave, plus 8 Bank Holidays

Option to purchase additional annual leave

Flexible working options

Pension

Medical benefit

Access to a HUB offering discounts

Responsibilities

• Reconcile and collect outstanding debt across all trading divisions.
• Liaise with internal departments to investigate and resolve invoice queries.
• Monitor accounts that exceed credit limits and manage risk.
• Ensure accurate reporting of customer account transactions.

Skills

Strong teamwork and interpersonal skills

Excellent communication skills

Strong organisational and analytical abilities

Tenacity and perseverance

Results-oriented mindset

Customer-first attitude

Job description

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Advert:

Are you a Credit Controller with a passion for reducing debt and delivering outstanding customer service? Hain Celestial UK is seeking a results-driven professional to join our Credit Control team and help support the financial health of our leading food brands—including Yorkshire Provender, Cully & Sully, New Covent Garden, Hartley's, Robertson's, Linda McCartney’s, and many more.

As a Credit Controller, your primary responsibility will be to help achieve the cash and debt reduction targets set by the Credit Manager. You will oversee the full reconciliation, administration, and collection of debt across all three trading divisions—minimising bad debt risk while maintaining a customer-centric approach.

Key Responsibilities

1. Reconcile and collect outstanding debt across all trading divisions.
2. Liaise with internal departments to investigate and resolve invoice and debit queries.
3. Contact customers regarding overdue invoices and unjustified debit notes, securing payment in a timely manner.
4. Monitor accounts that exceed credit limits, submitting requests to adjust limits where necessary to manage risk.
5. Ensure all transactions reflect an accurate view of customer accounts for reporting purposes.
6. Maintain thorough records of all invoice and debit note queries, ensuring accurate categorisation and documentation.
7. Provide regular progress updates to the Credit Manager, tracking performance against cash and debt reduction targets.

What You’ll Bring

1. Strong teamwork and interpersonal skills—able to build strong working relationships across departments.
2. Excellent communication skills—comfortable engaging with stakeholders at all levels.
3. Strong organisational and analytical abilities—a methodical and proactive approach to workload.
4. Tenacity and perseverance—willingness to tackle challenges and find alternative solutions.
5. Results-oriented mindset—always looking for ways to improve performance and efficiency.
6. A customer-first attitude—able to build rapport to support effective collections and resolution.

What can we offer you?

• Competitive salary / rate of pay
• 25 days annual leave, plus 8 Bank Holidays
• Option to purchase additional annual leave
• A day off work to support our charity partners
• Flexible working options
• Pension
• Medical benefit
• Access to a HUB offering many discounts from a range of suppliers and retailers

About The Hain Celestial Group

Hain Celestial Group is a leading health and wellness company whose purpose is to inspire healthier living for people, communities, and the planet through better-for-you brands. For more than 30 years, our portfolio of beloved brands has focused on delivering nutrition and well-being that positively impacts today and tomorrow. Headquartered in Hoboken, N.J., Hain Celestial’s products are marketed and sold in over 75 countries worldwide. Our leading brands include Garden Veggie snacks, Terra chips, Garden of Eatin’ snacks, Earth’s Best, Ella’s Kitchen, Celestial Seasonings, Joya, Natumi, Greek Gods yogurt, Cully & Sully, Imagine, New Covent Garden soups, Yves, Linda McCartney’s, Alba Botanica, among others.

Hain Celestial UK

In the UK, Hain is one of the leading food companies, creating food and drink products with natural goodness. We are behind brands like Hartley's jams, Sun-Pat peanut butters, New Covent Garden Soup Co., Linda McCartney's meat-free products, and Yorkshire Provender. We employ around 1,200 people across various roles in Production, Supply Chain, Product Development, Sales, Marketing, Finance, HR, IT, and more. We value talent and development, supporting our colleagues' growth.

Our Values

• Own It – I am empowered and accountable for improving Hain’s results and impact.
• Win Together – I collaborate with others to grow, deliver, and celebrate success.
• Foster Inclusion – I create an environment where everyone feels welcome, respected, and valued.
• Be Curious – I explore ideas and insights with a growth mindset.

Our Purpose

To inspire healthier living for people, communities, and the planet through better-for-you brands.

Our Mission

To build purpose-driven brands that make healthier living more attainable by empowering our people, engaging our partners, and living our values.

If you need reasonable adjustments in the recruitment process, please let us know. We look forward to hearing from you if Hain aligns with your career goals!

Qualifications

Benefits

Not Specified