Credit Controller

Jet2careers; Leeds; Hybride; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hybrid working (2 days in office per‑w

Retail discounts on travel and leisure

Jet2.com/Jet2holidays discounts

Résumé du poste

Jet2.com is recruiting a Credit Controller on a 12-month maternity cover based in Leeds. Reporting to the Credit Control Manager, you will manage a portfolio of customer accounts, chase payments by phone and email, reconcile ledgers and allocate cash accurately.

The role offers hybrid working two days in office, plus discounts on Jet2.com flights and Jet2holidays, and the chance to work within a high-performing team delivering customer-focused financial support.

Qualifications

• Experience in an accounts team or similar finance role.
• Strong Excel skills including formulas and reconciliation.
• Excellent attention to detail and methodical approach.
• Confident written and verbal communication skills.

Responsabilités

• Take ownership of a portfolio of customer accounts across Jet2.com and Jet2holidays.
• Timely chasing by telephone and email of all debts.
• Reconcile sales ledgers and customer statements; investigate discrepancies.
• Allocate incoming payments and keep customer accounts up to date.
• Raise invoices and issue statements; provide copy invoices as required.
• Investigate and resolve payment queries with internal teams.
• Maintain customer account information and regular reporting.

Connaissances

Accounts experience

Excel skills

Attention to detail

Communication skills

Team player

Formation

Finance qualifications (advantage)

Outils

Microsoft Dynamics 365

Description du poste

We’re looking for a Credit Controller to join our team on a 12 month maternity cover. Reporting to the Credit Control Manager, you'll play an important role in a high performing team, with responsibility for the prompt collection of payments, efficient query resolution, and accurate cash allocations.

As our new Credit Controller, you’ll have access to a wider range of benefits including:

• Hybrid working (we’re in the office 2 days per week)
• Many retail discounts on – travel and leisure, health, and wellbeing, eating out, shopping and lifestyle
• Colleague discounts on Jet2.com flights and Jet2holidays packages

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

What you’ll be doing:

• Take ownership of a portfolio of Customer accounts across Jet2.com and Jet2holidays ledger
  Timely chasing, by telephone and email, of all Jet2.com and Jet2holidays debt
• Reconcile Sales Ledger accounts and Customer statements, investigating discrepancies and resolving outstanding items
• Accurately allocate incoming payments and keep Customer accounts up to date
• Raise invoices, issue statements and provide copy invoices where required
• Investigate and resolve payment queries, working with internal teams where needed
• Monitor aged debt, identify changes in payment patterns and maintain accurate records
• Maintain Customer account information and complete regular reporting
• Build positive relationships with Customers and internal teams, providing a professional and friendly service while maintaining clear expectations around timely payment
• Follow established processes and support the wider team when required

What we’re looking for:

• Previous experience in an accounts team or a similar finance role
• Good reconciliation skills, with the ability to investigate discrepancies and resolve issues
• Strong Excel skills desirable including VLOOKUPs, working with spreadsheets and reconciling account statements
• Excellent attention to detail and a methodical approach to managing accounts
• Confident written and verbal communication skills, with a professional and friendly approach
• Good IT skills, experience using Microsoft Dynamics 365 desirable
• Someone who takes ownership of their workload, prioritises effectively and works well as part of a team
• Ability to appreciate the ‘bigger picture’ and the commercial impact on the business
• 'Can Do' attitude required to help support the business
• Ability to prioritise and balance workloads in a busy and often changing environment
• Experience in the travel industry or relevant finance qualifications would be an advantage, but aren’t essential.

Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!