Credit Controller

Recruitment Solutions (North West) Ltd; Salford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Finance team support

Career development

Training and professional development

Company benefits package

Modern working environment

Job summary

Recruitment Solutions (North West) Ltd is seeking a Credit Controller to join the established Finance Team in Salford. You will proactively manage debtor balances via high-volume calls, email, and written communications, and build strong relationships with customers.

Ideal candidates have experience in Credit Control or Accounts Receivable, excel in handling enquiries, reconciling ledgers, and prioritising a demanding workload within a collaborative finance environment.

Qualifications

• Previous experience within Credit Control, Accounts Receivable or a similar finance role.
• Confident making a high volume of calls and chasing outstanding payments.
• Strong communication and customer service skills.
• Excellent attention to detail with good reconciliation and problem-solving abilities.
• Comfortable handling queries and challenging conversations professionally.
• Good organisational skills and the ability to manage a busy workload.
• Confident working with Excel and finance/accounting systems.
• A proactive approach with the ability to work independently and as part of a wider team.

Responsibilities

• Proactively reducing outstanding debtor balances through high-volume telephone, email and written collections.
• Managing and resolving customer queries relating to outstanding balances and payments.
• Leading regular arrears meetings with key internal stakeholders.
• Investigating and resolving unallocated cash queries.
• Issuing invoices, statements, tax receipts and reminder letters.
• Reconciling customer ledger accounts and ensuring balances remain accurate.
• Managing outstanding queries and following up with internal teams where required.
• Monitoring aged debtor reports and providing regular updates on debt position and progress.
• Maintaining effective communication with the wider Finance Team and other internal departments.
• Dealing with day-to-day finance and customer instructions as required.

Skills

Credit Control

Accounts Receivable

Customer Service

Attention to detail

Excel

Finance systems

Organisational skills

Communication

Problem-solving

Independent worker

Tools

Excel

Job description

We are looking for a Credit Controller to join our Clients established Finance Team, taking responsibility for managing outstanding debt and maintaining strong customer relationships.

What You’ll Be Doing:

• Proactively reducing outstanding debtor balances through high-volume telephone, email and written collections
• Managing and resolving customer queries relating to outstanding balances and payments
• Leading regular arrears meetings with key internal stakeholders
• Investigating and resolving unallocated cash queries
• Issuing invoices, statements, tax receipts and reminder letters
• Reconciling customer ledger accounts and ensuring balances remain accurate
• Managing outstanding queries and following up with internal teams where required
• Monitoring aged debtor reports and providing regular updates on debt position and progress
• Maintaining effective communication with the wider Finance Team and other internal departments
• Dealing with day-to-day finance and customer instructions as required

What We’re Looking For:

• Previous experience within Credit Control, Accounts Receivable or a similar finance role
• Confident making a high volume of telephone calls and chasing outstanding payments
• Strong communication and customer service skills
• Excellent attention to detail with good reconciliation and problem-solving abilities
• Comfortable handling queries and challenging conversations professionally
• Good organisational skills and the ability to manage a busy workload
• Confident working with Excel and finance/accounting systems
• A proactive approach with the ability to work independently and as part of a wider team

Benefits on Offer:

• Competitive salary depending on experience
• Supportive and collaborative Finance Team
• Opportunities for career development
• Training and ongoing professional development
• Company benefits package
• Modern working environment