Credit Controller

IN2 Consult; High Wycombe; On-site; GBP 29,000 - 35,000; Full time

Job summary

IN2 Consult in High Wycombe is seeking a Credit Controller to join a busy finance team. You will own a portfolio of customer accounts, drive cash collection by phone and email, and actively contribute to reducing debtor days in a supportive, no-micromanagement environment.

This permanent, onsite role requires good Excel skills and experience with Sage or a similar ERP, plus the ability to build strong relationships with customers and internal colleagues to resolve issues quickly.

Qualifications

• Previous credit control experience, ideally in a B2B environment.
• Confident on the phone and able to hold firm in difficult conversations.
• Good Excel skills and experience with Sage or a similar ERP.
• Organised, target-driven and comfortable managing a high volume of accounts.
• Very proactive without the need to be handheld beyond the training period - this is a grown up environment where you will not be micromanaged.

Responsibilities

• Manage and maintain ledger of customer accounts and collect debt by phone/email.
• Hit monthly cash collection targets and reduce aged debt.
• Reconcile customer accounts and resolve queries and unallocated cash.
• Allocate daily cash receipts and keep the sales ledger accurate.
• Prepare aged debt reports and update the Finance Manager weekly.
• Set up credit checks and limits for new customers and review existing limits.
• Put accounts on stop where needed and agree payment plans.
• Work with sales and operations to resolve billing issues quickly.
• Prepare cases for debt collection agencies or legal action where required.
• Support month end with debtor reconciliations and bad debt provisions.

Skills

Credit control

Phone skills

Excel

ERP systems

Organised

Target driven

Tools

Sage

Job description

Credit Controller - High Wycombe - Onsite - Permanent - Up to £32,000

IN2 Consult has an exciting opportunity for a Credit Controller to join a leading client based in High Wycombe. This is a key role within a busy finance team, where you'll own a portfolio of customer accounts and have a direct impact on cash flow and debtor days. It suits someone who is confident on the phone, builds strong relationships with customers and enjoys hitting collection targets, it is also well suited to somebody who takes ownership over their own workload.

This is a mature environment with no micromanagement and you will be trusted to perform duties without needing to be handheld.

Duties of the Credit Controller:

• Manage and maintain your own ledger of customer accounts, collecting outstanding debt by phone and email
• Hit monthly cash collection targets and help reduce aged debt and debtor days
• Reconcile customer accounts and resolve queries, disputes and unallocated cash
• Allocate daily cash receipts and keep the sales ledger accurate and up to date
• Prepare aged debt reports and give weekly updates to the Finance Manager
• Set up credit checks and credit limits for new customers, and review existing limits
• Put accounts on stop where needed and agree payment plans
• Work with sales and operations teams to resolve billing issues quickly
• Prepare cases for debt collection agencies or legal action where required
• Support month end with debtor reconciliations and bad debt provisions

Requirements of the Credit Controller:

• Previous credit control experience, ideally in a B2B environment
• Confident on the phone and able to hold firm in difficult conversations
• Good Excel skills and experience with [system], Sage or a similar ERP
• Organised, target-driven and comfortable managing a high volume of accounts
• Very proactive without the need to be handheld beyond the training period - this is a grown up environment where you will not be micromanaged

Credit Controller - High Wycombe - Onsite - Permanent - Up to £32,000