Credit Controller

SalesPro Partners; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Job summary

SalesPro Partners in Glasgow is seeking a confident, proactive Part-Time Credit Controller to join our finance team. The role focuses on telephone-based credit control, contacting customers across various industries to chase outstanding invoices and secure payment.

You will manage a portfolio of accounts, maintain accurate records, and work with the wider finance team to improve cash collection. The position offers flexible hours and a hands-on environment where persistence and professional

Qualifications

• Previous experience in credit control, debt collection, accounts receivable or a telephone-based collections role is essential.

Responsibilities

• Make regular outbound calls to businesses regarding overdue invoices.
• Chase debts and agree payment dates.
• Communicate professionally about overdue payments.
• Follow up on promised payments.
• Identify and resolve reasons for non-payment.
• Liaise with customers to resolve invoice queries.
• Maintain records of calls and commitments.
• Monitor accounts and prioritise debt by age/value.
• Escalate long-standing accounts when needed.
• Send reminders and statements; work with the finance team.
• Provide general finance administration support when required.

Skills

Telephone calls

Persistence

Communication

Organizational skills

Time management

Tools

Excel

Accounting software

Finance systems

Job description

We are looking for a confident, proactive and persistent Part-Time Credit Controller to join our

team.

The main focus of the role will be telephone-based credit control, contacting customers and

businesses across a range of industries to chase outstanding invoices and secure payment.

This is a hands-on role for someone who is comfortable picking up the phone, having direct

conversations around overdue payments and following debts through until they are resolved.

You will manage a portfolio of outstanding accounts; build relationships with customers and

work to ensure payments are received as quickly as possible.

Key Responsibilities

• Make regular outbound calls to businesses and customers regarding overdue invoices.


• Chase outstanding debts and agree realistic payment dates.


• Have confident but professional conversations around overdue payments.


• Follow up consistently on promised payments.


• Identify and resolve reasons for non-payment.


• Liaise with customers to resolve invoice queries and disputes.


• Maintain accurate records of all calls, conversations and payment commitments.


• Monitor outstanding accounts and prioritise debt according to age and value.


• Escalate long-standing or difficult accounts where necessary.


• Send follow-up emails, statements and payment reminders.


• Work closely with the wider finance team to keep accounts up to date.


• Provide general finance administration support when required.

About You

The ideal candidate will be:

• Confident and comfortable speaking to people on the telephone.


• Persistent and tenacious when chasing outstanding payments.


• Professional and personable, even when dealing with challenging conversations.


• Comfortable asking directly for payment and negotiating payment dates.


• Highly organised with good attention to detail.


• Able to manage their own workload and prioritise effectively.


• Confident using email, Excel and finance/accounting systems.


• Reliable, proactive and able to work independently.

Previous experience in credit control, debt collection, accounts receivable or a telephonebased collections role is essential.

The Role

This is a part-time opportunity offering flex pattern, making it well suited to someone looking

for flexibility while still wanting to play an important role within a growing business.

The successful candidate will have real ownership of the credit control process, with the

primary objective of reducing outstanding debt and improving cash collection.

We're looking for someone who isn't afraid to pick up the phone, enjoys speaking with people

and has the persistence in order to collect outstanding debt that is due.

If you're confident on the phone, commercially minded and enjoy getting results, we'd love