Credit Controller

Belron UK Limited; England; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Health cash plan

Employer pension contribution

28 days annual leave

Job summary

Belron UK Limited, trading as Autoglass® and Laddaw®, is hiring a Credit Controller for hybrid work at Bedford Priory Business Park. The role involves owning a portfolio of customer accounts, ensuring timely collections, reconciling accounts and resolving queries, while upholding company policies.

You should have experience in credit control or accounts receivable, strong Excel skills and excellent communication.

Qualifications

• Previous experience within a Credit Control or Accounts Receivable role.
• Strong account reconciliation skills with the ability to investigate and resolve discrepancies.
• Excellent Excel skills, including analysing data and producing reports.
• Strong communication and relationship-building skills.
• Ability to manage a portfolio of accounts and prioritise workloads effectively.
• A proactive approach to problem-solving and continuous improvement.
• Strong attention to detail and a commitment to delivering excellent customer service.
• Experience of reducing aged debt, maximising collections and improving cash flow would be advantageous.

Responsibilities

• Take ownership of a portfolio of customer accounts and manage collections in line with policies.
• Reconcile accounts, investigate queries, resolve disputes and ensure accurate billing.
• Collaborate across the business to improve processes and cash flow.
• Produce reports and provide insights to reduce aged debt.

Skills

Credit control

Accounts receivable

Excel skills

Communication

Attention to detail

Tools

Excel

Job description

Contract Type: Regular

About Autoglass® and Laddaw® We’re a recognised superbrand and we know where we’re going. We’re a business with direction and purpose and regardless of your role here, it’s about us all making a difference with real care. We never stand still. We’re relentless, innovative and ambitious, always looking to go further and improve, which creates a world where we need genuine and driven people to help us get there. Making a Difference Together. As a truly people focused business, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We’ll support you with fantastic tools and training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real people. If this sounds like somewhere you’ll thrive, keep reading.

Credit Controller

Hybrid Working | Bedford priory business park

Contract: Full Time Salary: Circa 27k + annual company performance related bonus up to 10%, 28 days annual leave including bank holidays, Health cash plan, employer pension contribution up to 10%

Are you an experienced Credit Controller looking for your next challenge? Do you enjoy building strong customer relationships, solving problems, and making a real impact on business performance? If so, we'd love to hear from you.

What you'll be doing

As a Credit Controller, you'll take ownership of a portfolio of customer accounts, ensuring collections activity is carried out effectively and in line with company policies and customer agreements. You'll be responsible for reconciling accounts, investigating and resolving queries, managing disputes, and ensuring accurate billing and payment processes. You'll work collaboratively across the business to identify and resolve issues, improve processes, and support positive customer relationships. Using your analytical skills and attention to detail, you'll investigate discrepancies, manage unallocated cash, produce reports, and provide valuable insights to help improve cash flow and reduce aged debt. This role offers a varied workload, combining credit control, account management, problem-solving, and stakeholder engagement, making it an excellent opportunity for someone who enjoys working with both people and numbers.

What we're looking for

Previous experience within a Credit Control or Accounts Receivable role. Strong account reconciliation skills with the ability to investigate and resolve discrepancies. Excellent Excel skills, including analysing data and producing reports. Strong communication and relationship-building skills. Ability to manage a portfolio of accounts and prioritise workloads effectively. A proactive approach to problem-solving and continuous improvement. Strong attention to detail and a commitment to delivering excellent customer service. Experience of reducing aged debt, maximising collections, and improving cash flow would be advantageous.

Why join us?

At Autoglass®, our people are at the heart of everything we do. You'll join a supportive and collaborative team where your contribution is valued, and your work has a direct impact on business performance. We offer the opportunity to develop your skills, build strong stakeholder relationships, and play a key role in helping the business achieve its goals. If you're an organised, driven, and customer-focused Credit Controller looking to take the next step in your career, we'd love to hear from you.

Accessibility

We make every effort to make our web presence accessible to all. Upon request and consistent with applicable laws, we'll provide reasonable accommodations to individuals who need assistance in the application/hiring process.

At Autoglass® and Laddaw®, making a difference is what our business is all about. For 40 years we’ve maintained our position as the UK’s favourite vehicle glass specialist, fitting safety as standard for millions of customers each year. Our people are innovative, collaborative and customer-focused – together, we support each other to achieve real excellence in everything we do. Since 1972, Autoglass® has been proud to provide mobile vehicle glass services to UK customers, and over the years we’ve become a household name and national superbrand. In 1982, we became part of the world’s largest vehicle glass replacement business upon joining Belron® Group. In 1990, Autoglass® revolutionised the vehicle glass industry by introducing the first ever vehicle glass repair service (Glass Medic®), thanks to a technical innovation introduced by Belron. Established in 1975, Laddaw® is our wholesale glass business. Our customer’s ever-changing requirements are the driving force behind the development of all our products, technologies and support services. Through our purpose-built distribution centre, we offer our customers access to a great range of products.